Key Responsibilities
Key Responsibilities
Manage housekeeping staff schedules, shift rotas and daily room assignments.
Set, monitor and audit cleanliness standards across all hotel areas.
Conduct regular inspections of rooms, corridors and backofhouse spaces.
Lead Floor Supervisors, Room Attendants, Public Area staff and Laundry teams.
Partner with Front Office to track room status, VIP arrivals and turnaround times.
Oversee laundry production, linen stock control, replacement cycles and inventory.
Manage departmental budgets, supply purchasing and operational costs.
Enforce safety protocols, chemical handling and hygiene standards.
Recruit, train, coach and evaluate housekeeping staff performance.
Collaborate with Engineering to address room defects and maintenance tasks promptly.Requirements
Requirements
Diploma or Degree in Hospitality, Housekeeping Management or related field.
Minimum 5 years’ experience in housekeeping operations.
At least 2 years in a leadership role.
Proven experience in staff scheduling, room assignments and quality inspections.
Strong expertise in laundry control, chemical safety and inventory management.