Zeno is looking for a People Operations Consultant who will keep the employee lifecycle running smoothly, accurately and in line with labour law. You will be the go-to adviser for managers and staff on HR policy, processes and employee relations.
You will also improve how we work: tightening processes, getting more out of our HR systems, and using data to guide people decisions. Success means zero compliance matters, faster turnaround, and employees who trust the People team.
What You'll Do
Employee lifecycle
Run onboarding, contract changes, promotions, transfers and exits end to end
Prepare and maintain employment contracts, offer letters and HR documentation
Keep employee records accurate and audit-ready in the HRIS
Employee relations and advisory
Advise managers and employees on HR policies, procedures and best practice
Support disciplinary, grievance and performance-improvement processes from investigation to outcome
Coach managers to handle people issues fairly and consistently
Policy and compliance
Draft, review and update HR policies and the employee handbook
Ensure practices comply with labour law, statutory deductions and data-protection rules
Track regulatory changes and flag risks to the Head of People Operations
Payroll and benefits
Send accurate monthly payroll inputs and reconcile them with Finance
Administer benefits such as medical cover, pension and leave
Act as first point of contact for benefits providers and employee queries
Process improvement and HR data
Map and simplify HR processes to cut manual work and turnaround time
Configure and improve the HRIS and self-service tools
Produce monthly reports on headcount, turnover, absence and other people metrics
Projects and culture
Support performance review cycles, engagement surveys and learning initiatives
Contribute to wellbeing, DEI and culture programmes
Take on ad hoc People projects as the business grows
What You Bring
Bachelor's degree in Human Resource Management, Business, Psychology or a related field
Professional HR certification (e.g. CHRP, CIPD Level 5 or equivalent)
5 - 10 years in HR or People Operations, ideally including a generalist or advisory role
Strong working knowledge of local labour law and statutory compliance
Hands-on experience with an HRIS and people processes
Sound judgement on employee-relations cases and confidential matters
Clear written and spoken communication, with the confidence to advise senior managers
Strong Excel or Google Sheets skills and comfort working with data
Benefits
Competitive salary based on experience
Company sponsored healthcare plan.
Join a world class team of engineers, operators, and entrepreneurs from across the globe who are part of the inevitable trillion-dollar transition of two-wheelers to electric!