Key Responsibilities Capture and process payroll input data accurately and within agreed deadlines. Ensure adherence to payroll calendars, service level agreements and internal procedures. Handle payroll queries from employees, clients and third parties, providing feedback within agreed turnaround times. Conduct net pay comparisons, payslip checks and payroll reconciliations. Interpret payslips and investigate payroll discrepancies. Perform audits and self-audits by comparing SAP payroll data against supporting documentation. Process and extract earnings reports for relevant stakeholders. Conduct affordability checks relating to SARS IT88 deductions. Assist with User Acceptance Testing (UAT) when required. Investigate and resolve escalated payroll queries and discrepancies. Ensure compliance with applicable payroll legislation, including the BCEA, Tax Act, POPIA and relevant medical aid and pension fund regulations. Maintain accurate records and supporting documentation for audit purposes. Identify opportunities to improve payroll processes and service delivery. Minimum Requirements Matric / Grade 12. A Payroll or Human Resources qualification. 2-4 years' experience in a Payroll or HR environment. Practical experience working with SAP Payroll. Good understanding of payroll processes and calculations. Knowledge of payroll-related legislation, including BCEA, SARS and POPIA. Intermediate Microsoft Excel skills. Good understanding of basic accounting principles. Advantageous Experience with SAP 409 and SAP Fusion. Exposure to GSS Work Bench (GWB). Experience with document management systems. Experience working within a shared services or high-volume payroll environment. Key Competencies Strong attention to detail and numerical accuracy. Good analytical and problem-solving abilities. Strong planning and organisational skills. Ability to manage multiple priorities and meet strict deadlines. Good communication and stakeholder engagement skills. Strong work ethic and ability to work in a fast-paced environment. A collaborative approach with a commitment to continuous improvement.