Parts Supervisor - Ford Caledon

Job Advert Summary

• We are looking for an experienced and results-driven Parts Supervisor to oversee the daily operations of the Parts Department. The successful candidate will be responsible for ensuring efficient parts procurement, stock management, customer service and sales, while leading the parts team to achieve operational and financial targets.

Salary structure:

• Basic monthly salary
• Commission Structure
• Provident fund
• Medical aid benefits

Minimum Requirements

• Grade 12 / Matric certificate.
• 3 - 5 years' experience in an automotive parts environment, within a franchised dealership.
• Previous supervisory or team-leadership experience is essential.
• Strong knowledge of automotive parts, systems and dealership parts processes.
• Experience with parts ordering, stock control, receiving and issuing procedures.
• Computer literate, with good working knowledge of MS Office.
• Experience working on a dealership/automotive management system will be advantageous.
• Valid driver's licence.
• Good numerical and administrative skills.
• Strong communication and customer-service skills.
• Excellent organisational and time-management abilities.
• Ability to work under pressure and meet deadlines and targets.
• Strong attention to detail and accuracy.
• Ability to lead, motivate and hold team members accountable.
• Sound understanding of stock control and gross-profit principles.

Duties and Responsibilities

• Supervise and coordinate the day-to-day activities of the Parts Department.
• Lead, motivate and manage parts staff to achieve departmental targets and service standards.
• Ensure the accurate identification, ordering, receiving, storage and issuing of automotive parts.
• Monitor stock levels and ensure optimum stock availability while minimising obsolete and excess stock.
• Conduct regular stock counts and investigate and resolve stock variances.
• Ensure all parts transactions are accurately captured on the relevant dealership systems.
• Monitor and control parts sales, gross profit and departmental performance.
• Develop and maintain strong relationships with suppliers and negotiate where appropriate.
• Ensure parts are ordered timeously and follow up on outstanding and back-ordered items.
• Coordinate parts supply to the Workshop, and external customers.
• Provide professional and efficient service to internal and external customers.
• Handle customer queries and resolve complaints effectively.
• Ensure correct pricing, invoicing, credit notes and returns procedures are followed.
• Monitor outstanding orders, credits and returns to suppliers.
• Ensure compliance with manufacturer, Group and dealership policies and procedures.
• Maintain a clean, organised and safe Parts Department.
• Monitor departmental expenses and assist with cost control.
• Prepare and review relevant departmental reports and management information.
• Identify opportunities to increase parts sales and improve departmental profitability.
• Ensure effective communication between Parts, Workshop, Service, Sales and other departments.
• Train, coach and develop parts staff to improve product knowledge, customer service and productivity.
• Ensure compliance with health and safety requirements and company standards.

Deadline:10th November,2026