Operations Supervisor Call Center At Solvo Global

We're Looking For Someone Who:

• Leads by example
• Loves solving challenges
• Motivates & develops teams
• Delivers exceptional customer service
• Thrives in fast-paced environments
• Brings energy, integrity & professionalism

Key Responsibilities

• Lead & coach 12-18 Customer Service Professionals
• Drive team performance & exceed goals
• Ensure outstanding customer experiences
• Partner with QA, Training & Recruitment teams
• Monitor KPIs, quality & operational excellence
• Foster engagement, accountability & team success

Qualifications

• At least 3 years of Leadership experience in Contact Center/Customer Service
• Strong communication & coaching skills
• Results-driven with great problem-solving abilities
• Strong organizational & time management skills
• Ability to thrive in high-performance environments

Why Join Us?

• Grow your leadership career
• Work with a prestigious brand partner
• Make a real impact every day
• Lead a high-performing team