To Obtain Profit Contribution by Managing Staff, Establishing & Accomplishing Business Objectives & Ensuring Compliance with Service Level Agreements (SLAs)
Awareness and Compliance with the Company's Quality, Health & Safety and Environmental Management Systems.
Key Responsibilities:
Manage the operational activities of the area to support and contribute to the company strategic plan and long-term strategy.
Develop and Maintain systems to ensure client service level agreement adhered to at all times and relationship with client contact person and accounts person.
Establish and monitor a cleaning plan for each building in accordance with the service level agreements
Conduct site visits of allocated sites and report on activities, results and recommendations.
Manage delivery of cleaning chemicals and consumables to sites. Manage availability and condition of site equipment
Control and management of Company assets.
Implement cleaner work schedules and evaluate and manage performance; Adhere to company policy and procedures
Ensure to maintain health and safety requirements on sites, keep safety file up to date
Ensure the staff is trained on Health and Safety as required by the OSH Act
Achieve monthly non contractual revenue targets; Maintain existing customer base and ensure up selling on existing contracts
Manage direct expenses and overheads, and all factors affecting the profitable performance of the area
Provide monthly horizontal feedback and variance explanations