Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.
We are recruiting to fill the position below: Job Title: Operations Executive – Freight Forwarding
Location: Port Harcourt, Rivers Employment Type: Full-time Department: Operations
Job Purpose
Coordinate import and export shipments by sea, air, and land, ensuring timely delivery, cost efficiency, accurate documentation, and regulatory compliance.
Key Responsibilities
Coordinate freight bookings, cargo movement, tracking, and final delivery
Process shipping documents and coordinate customs clearance
Liaise with shipping lines, airlines, customs agents, haulage providers, and clients
Obtain freight quotations and monitor shipment costs
Arrange cargo collection, transportation, warehousing, and delivery
Provide shipment updates and resolve operational delays
Maintain accurate shipment records and prepare operational reports
Ensure compliance with customs, port, safety, and security requirements
Key Performance Indicators (KPIs)
On-time shipment delivery rate
Customs clearance turnaround time
Shipment cost control against approved budgets
Documentation accuracy
Client satisfaction and complaint resolution
Avoidable demurrage and detention costs
Compliance with regulatory requirements.
Qualifications and Experience
BSc/HND in Logistics, Supply Chain Management, Transport Management, or a related field
4 - 6 years' relevant freight forwarding or logistics experience
Knowledge of Nigerian customs procedures, shipping documentation, and port operations
Proficiency in Microsoft Office; relevant professional certification is an advantage
Key Competencies:
Shipment coordination and planning
Documentation accuracy and regulatory compliance
Negotiation and cost control
Communication and customer service
Problem-solving, attention to detail, and time management