The Operations Executive supports the smooth day-to-day running of the business, handling administrative, operational, and process-related tasks across departments so leadership and delivery teams can focus on client and creative work.
Reports into the Chief of Staff, who also oversees HR and Finance and owns hiring, resourcing, and organizational design for the business.
Key responsibilities
Support day-to-day office and business operations, including admin, scheduling, and vendor coordination
Assist with maintaining internal processes, tools, and documentation across departments
Support onboarding of new hires and coordinate HR-related administrative tasks alongside HR
Track invoices, expenses, and basic financial administration in coordination with Finance
Coordinate internal meetings, reporting cadences, and follow-ups on action items
Identify and help implement process improvements to increase operational efficiency
Provide general support to the Chief of Staff on operational priorities
Requirements & qualifications
1-3+ years of experience in an operations, administrative, or executive support role
Strong organizational skills and attention to detail
Proficiency with productivity and collaboration tools (Google Workspace, Slack, project management tools)
Good written and verbal communication skills
Ability to multitask and prioritize across competing demands
Proactive, resourceful, and comfortable working across departments.