The Operations & Administrative Representative will support the company's daily operations by managing client communications, coordinating administrative activities, maintaining accurate records, and assisting with basic financial and operational documentation.
The ideal candidate must be organised, detail-oriented, professional, and proficient with office applications and digital tools to support efficient operations and high-quality client service.
Key Responsibilities:
Client Service and Operations
Respond to client enquiries, manage correspondence, and follow up on outstanding requests.
Monitor customer orders and help prepare quotations, invoices, receipts, and delivery notes in Sage.
Welcome visitors, coordinate appointments, and support the smooth running of daily office activities.
Coordinate with external service providers and vendors to ensure timely fulfilment of company requests, orders, and deliveries
Administrative Functions
Record petty cash transactions and expenses, assist with monthly reconciliations, and maintain supporting documentation.
Maintain relevant financial and statutory tax records, including PAYE and FIRS documentation, for management review and compliance purposes.
Assist with preparing reports, proposals, presentations, brochures, and other business documents.
Inventory and Audit Support
Maintain inventory records and conduct periodic stock checks where applicable.
Assist with reconciling inventory records and reporting discrepancies to management.
Organise administrative, financial, and inventory documents for management review and year-end audit preparation.
Reporting and Team Support
Prepare routine administrative and operational reports as required.
Track outstanding client requests, documentation, and assigned tasks to ensure timely completion.
Perform other related administrative and operational duties as assigned.
Requirements:
Degree or HND in Business Administration, Management, Accounting, or a related discipline.
Strong written and verbal communication skills.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Good organisational skills, attention to detail, and time-management abilities.
Familiarity with Sage, Google Workspace, or similar business tools is an advantage.
Ability to work independently and collaboratively.
Applicants residing in or around Lekki are strongly encouraged to apply.
Key Skills:
Project coordination and management.
Strong interpersonal and relationship-management skills.
Problem-solving and critical thinking.
Client service and customer relationship management.