Retail

Operational Risk Relationship Manager At First Bank

First Bank·Lagos, nigeria·Full Time·Contract
RetailFull TimeContract
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Job Objectives

  • Assist Head ORM and Unit Heads in ORM in coordinating, driving and directing effective operational risk management activities bank-wide with focus on relevant SBU/SRF.

Duties & Responsibilities

  • Implementation and maintenance of the OR framework in close relationship with the BORMs.
  • Drive and support Oprisk community to adopt and embed relevant operational risk management tool- sets.
  • Carry out timely monthly reconciliation of Oprisk loss database and general ledger.
  • Proactive and aggressive engagement of BORMs to ensure prompt submission of risk reports and returns.
  • Provide strong support in assessing and quantifying operational risk within the bank utilizing approved Risk Grading matrix and other available data. Coach BORMs in appropriate risk grading as a basis of prioritizing efforts and focus.
  • Support Operational risk community (SBU/SRF) in prompt identification and management of operational risks by carrying out the following: Risk identification & Assessment workshops, Operational loss event analysis, RCSA analysis, , Incident analysis etc.
  • Development of Oprisk newsletter (Focus) for bank-wide consumption.
  • Facilitate basic ORM trainings for new joiners' bank wide and other adhoc trainings to the risk community based on request.
  • Provide support to the BORMs during RCSA workshops to ensure robust output.
  • Develop relevant Oprisk Templates and provide guidance to the BORMs in line with approved framework/policies and best practices.
  • Review, quality assure and consolidate Operational risk issues and losses reported by the BORMs for completeness and accuracy in line with approved framework/policies and best practices.
  • Preparation of the bank's OR profile.
  • Identification and reporting of relevant External loss events for inclusion in operational risk management report.
  • Analyze the Bank internal loss data and report trends.
  • Track potential losses and near-misses and report on same monthly
  • Provide support to the Risk Analysis & Profiling Team in product reviews
  • Assist Head, ORM in secretariat duty to the BRCC.
  • As part of the Bank's Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook.
  • Any other task that may be assigned by the Supervisor

Job Requirements

Education:

  • Minimum Education: First degree preferably in a numerate discipline.
  • Higher degrees/MBA/professional certifications are also desirable

Experience:

  • Minimum experience - Five years relevant working experience

Key Competency Requirements:

Knowledge:

  • Banking structure, policies and procedures.
  • Core Banking Processes
  • Industry knowledge
  • Banking Operations
  • Banking services/products
  • Use of Banking applications
  • Understanding of CBN Prudential Guidelines
  • Corporate Governance

Skill/Competencies:

  • Risk Control & Governance
  • Investigation
  • Customer Relationship Management
  • Budget Planning and Control
  • Financial Accounting
  • Data Gathering and Analysis
  • Process Improvement
  • Project Management
  • Business/Operational Strategy
  • Change Management
  • Business Continuity Management
  • Market Risk Monitoring & Control
  • Operational Risk Management
  • Credit Risk Management.

Key skills

BA/BSc/HNDMBA/MSc/MAProfessional Certificate

At a glance

Company

First Bank

Location

Lagos, nigeria

Employment

Full Time

Experience

Valid until

Not specified

Created

September 30, 2026