Job Purpose

To support the identification, assessment, monitoring and reporting of operational risks across the Bank and ensure that identified risks are appropriately mitigated in line with the Bank's Enterprise Risk Management Framework, risk appetite and approved policies.

Key Responsibilities

Operational Risk Management:

Identify and assess operational risks arising from people, processes, systems and external events.
Maintain and periodically update the Bank's Operational Risk Register.
Coordinate Risk and Control Self-Assessment (RCSA) exercises across business and support units.
Assess inherent and residual operational risks and recommend appropriate mitigation measures.
Monitor operational risk exposures against approved risk appetite and tolerance levels.
Maintain the Bank's Operational Risk Incident and Loss Database.
Ensure operational incidents are appropriately recorded, classified and analysed.
Conduct root-cause analysis of significant operational incidents and recurring control failures.
Track corrective and preventive actions arising from operational incidents to closure.
Highlight recurring incidents and emerging trends requiring management attention.
support operational risk assessments for new products, processes, systems and significant changes.
Support the assessment and monitoring of operational risks arising from third-party and outsourced activities.
Monitor agreed mitigation actions relating to material change and third-party operational risks.
Participate in Business Impact Analysis (BIA), Business Continuity and Disaster Recovery exercises.
Monitor identified business continuity gaps and track remediation actions.
Perform other risk management responsibilities as assigned

Risk Reporting:

Prepare weekly operational risk reports, dashboards and trend analyses for Management and relevant Board/Management committees.
Provide support to the operational risk inputs to the Bank's quarterly and annual ERM reports.
Monitor outstanding operational risk issues and provide appropriate escalation.
Maintain adequate documentation and audit trails for operational risk activities.

Key Deliverables:

General Responsibilities:

The Operational Risk Officer shall perform assigned responsibilities in accordance with the Bank's Enterprise Risk Management Framework, risk appetite, policies, procedures and applicable regulatory requirements, and shall promptly escalate material operational risks, incidents and unresolved risk exposures to the Head, ERM.

Key Performance Indicators

Timeliness and quality of operational risk reports.
Completion rate of RCSA exercises within approved timelines.
Timeliness of operational incident reporting and analysis.
Percentage of operational risk action items closed within agreed timelines.
Timeliness of KRI monitoring and escalation.
Reduction in recurring operational incidents and unresolved operational risk issues.
Quality and accuracy of operational risk data and reporting.

Qualifications and Experience

Bachelor's degree in Risk Management, Finance, Accounting, Economics, Business Administration, Banking, Statistics or a related discipline.
Relevant professional qualification in Risk Management, Banking, Accounting, Audit or a related field is an advantage.
Relevant experience in operational risk, enterprise risk management, internal control, audit, compliance or banking operations.
Good knowledge of banking operations and risk management principles.
Strong analytical, communication and report-writing skills.
Good proficiency in Microsoft Office, particularly Excel and PowerPoint.

Core Competencies:

Operational Risk Officer At Imperial Homes Mortgage Bank Limited

Key skills