OpenText AppWorks Configuration SpecialistContract: 12 months Location: Pretoria, Gauteng What you'll do
Configure and maintain business processes and tasks in OpenText AppWorks.
Gather and manage change requirements, and prepare functional specifications.
Support acceptance testing and help ensure solutions meet agreed quality standards.
Investigate application issues and work with users, developers and other stakeholders to resolve them.
Support business continuity through application maintenance and support.
Contribute to process improvements, training materials and user training.
Keep up to date with relevant tools and practices, and advise stakeholders on their application.
A Bachelor's degree at NQF Level 7 in Computer Science, Information Management or a related field.
3-5 years' experience in business analysis, specifically involving OpenText applications.
Practical experience configuring OpenText AppWorks business processes or tasks.
Experience with requirements elicitation, functional specifications, change management and acceptance testing.
Strong communication, planning, problem-solving and stakeholder engagement skills.
Desired Skills:
OpenText AppWorks configuration
Business analysis and requirements elicitation
Acceptance testing and quality assurance