Our Client is an established boutique real estate business specialising in premium residential property. They are looking for a professional, organised and highly capable Half-Day Office Manager to support the smooth day-to-day operation of its Sandton office. This is not simply a receptionist or administrative role; the company is looking for someone who can take ownership, anticipate what needs to be done, and keep the office running seamlessly.
Key Responsibilities
Office Administration:
Manage the day-to-day administration of the Sandton office;
Ensure the office is organised, presentable and professionally maintained;
Manage incoming calls, emails and general enquiries;
Coordinate office correspondence and documentation;
Maintain accurate electronic and physical filing systems;
Order and manage office supplies and stationery;
Liaise with suppliers, contractors and service providers;
Assist with office-related invoices, records and basic financial administration.
Property Practitioner Support:
Provide administrative support to the property practitioner team;
Assist with preparing documents, reports, presentations and correspondence;
Coordinate meetings, appointments and internal schedules;
Assist practitioners with general administration relating to listings and clients;
Ensure required documentation is correctly filed and accessible;
Follow up on outstanding administrative items and deadlines.
Client & Front-of-House
Experience:
Welcome clients and visitors in a professional and warm manner;
Act as an initial point of contact for clients visiting the office;
Maintain a polished and professional reception environment;
Handle client enquiries discreetly and professionally;
Coordinate refreshments and meeting-room requirements where required;
Ensure the overall office experience reflects Hamilton's premium positioning.
Management Support:
Provide general administrative assistance to management;
Assist with diary management and meeting coordination where required;
Prepare meeting documentation and take minutes when necessary;
Maintain confidential information with a high level of discretion;
Assist with ad-hoc projects and operational requirements.
Requirements
Minimum Requirements:
3+ years' experience in an Office Manager, Office Administrator, Personal Assistant, Practice Manager or similar role;
Excellent written and verbal communication skills; organisational and administrative abilities;
Excellent attention to detail; Strong computer literacy, particularly Microsoft Office;
Professional telephone and email etiquette;
Ability to work independently with minimal supervision; Strong interpersonal and relationship-building skills;
Ability to manage multiple priorities simultaneously;
Professional and well-presented appearance;
High level of confidentiality and discretion. Advantageous:
Experience within luxury or residential real estate, property management, professional services, financial services, legal or conveyancing, executive administration, high-end hospitality, or a client-facing corporate environment; Experience working with property-related systems, CRM platforms or PropTech