Operations

Office Assistant

BRAC International·Unknown, ghana·Full Time·Onsite
OperationsmanagerFull TimeOnsite
-Closes Oct 26, 2026

Department/Program

Mastercard Foundation Accelerating Impact for Young Women in partnership with BRAC (AIM)

Office Assistant

Location (one per location)

Upper West Region (Lawra, Wa, Wa West, Nadowli, Jirapa)

Reporting to

Branch Manager

Level/Grade

ORGANISATION RELATIONSHIPS:

ORGANISATION RELATIONSHIPS:

Number of persons Supervised (including the name of the positions):

Supervision received by: (Name of the position)

Branch Manager

ABOUT THE AIM PROGRAMME

The Mastercard Foundation Accelerating Impact for Young Women (AIM) in Partnership with BRAC is equipping 2 million adolescent girls and young women (AGYW) with age-appropriate entrepreneurship, employability, and life-skills training, as well as the tools to start and scale their own businesses. The nine-year program (2021-2030) applies BRAC’s proven model using microfinance, youth empowerment, agriculture, education and skills development to improve lives and livelihoods. It currently operates in seven African countries: Sierra Leone, Liberia, Uganda, Tanzania, Rwanda, Ghana, and Kenya. Based on the AGYW age, needs, and circumstances, AGYW are placed on one of two pathways in the AIM program: an education pathway or a livelihood pathway.

The Office Assistant will be responsible for providing service in the day-to-day delivery of responsive, effective and efficient administrative support activities for the branch office.

MAJOR RESPONSIBILITIES

Office Assistance and support

Facilitate communication with all units of the country office and external stakeholders as relevant. Send/receive and distribute all incoming and outgoing documents.

Facilitate communication with all units of the country office and external stakeholders as relevant. Send/receive and distribute all incoming and outgoing documents.

Provide support to the different departments such as photocopying documents, filing, scanning, bidding etc.

Provide support to the different departments such as photocopying documents, filing, scanning, bidding etc.

Provide program support to Program Officers and Branch managers

Provide program support to Program Officers and Branch managers

Support travel and logistics arrangements for staff and visitors

Support travel and logistics arrangements for staff and visitors

Provide reception duties by welcoming, scheduling and coordinating appointments.

Provide reception duties by welcoming, scheduling and coordinating appointments.

To be courteous and respectful to all staff, visitors and all BRAC partners.

To be courteous and respectful to all staff, visitors and all BRAC partners.

Show a positive attitude that contributes to a good working atmosphere in the office

Show a positive attitude that contributes to a good working atmosphere in the office

Provide additional services, as required, to contribute to the overall effectiveness and efficiency of the office operations.

Provide additional services, as required, to contribute to the overall effectiveness and efficiency of the office operations.

Collaborate with supervisor and ensure offices equipment and materials are maintained.

Collaborate with supervisor and ensure offices equipment and materials are maintained.

Collaborate with cleaning services provider to ensure the office environment is always clean and hygienic.

Collaborate with cleaning services provider to ensure the office environment is always clean and hygienic.

Perform other duties as may be assigned by the supervisor

Perform other duties as may be assigned by the supervisor

Safeguarding Responsibilities

Ensure the safety of team members from harm, abuse, neglect, harassment, and exploitation to achieve the project goals on safeguarding implementation. Act as a key source of support, guidance, and expertise on safeguarding to establish a safe working environment.

Ensure the safety of team members from harm, abuse, neglect, harassment, and exploitation to achieve the project goals on safeguarding implementation. Act as a key source of support, guidance, and expertise on safeguarding to establish a safe working environment.

Practice, promote, and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.

Practice, promote, and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.

Experience, Knowledge and Skills

A minimum of Diploma in Business Administration.

A minimum of Diploma in Business Administration.

At least 2 years’ work experience in an office setting.

At least 2 years’ work experience in an office setting.

People skills: warmth with people, conversational, able to relate to and be in continual interaction and communication with people.

People skills: warmth with people, conversational, able to relate to and be in continual interaction and communication with people.

Ability and willingness to learn and work with a high degree of motivation and adaptability

Ability and willingness to learn and work with a high degree of motivation and adaptability

Effective verbal and listening communication skills

Effective verbal and listening communication skills

Organizational skills and the ability to work effectively in a team

Organizational skills and the ability to work effectively in a team

Basic computer skills (Microsoft Office Suite)

Basic computer skills (Microsoft Office Suite)

Flexibility, ability to remain calm under pressure

Flexibility, ability to remain calm under pressure

Understanding and sensitivity to cross cultural issue

Understanding and sensitivity to cross cultural issue

RELATIONSHIP TO OTHER ROLES

Within the Programme or Department (position names): Program Officer, Branch Account & Operations Officer,

Within the Programme or Department (position names): Program Officer, Branch Account & Operations Officer,

Outside the Programme or Department: CD, PM, Safeguarding, IT, HR, Regional office staff, Visitors, Service Providers, partners and other NGO representatives.

Outside the Programme or Department: CD, PM, Safeguarding, IT, HR, Regional office staff, Visitors, Service Providers, partners and other NGO representatives.

WHO DOES PERFORMANCE REVIEWS FOR THIS ROLE?

Branch Manager, AIM

Branch Manager, AIM

Qualified and interested applicants should submit their application torecruitment.ghana@brac.net stating the job title and the preferred location in the email subject.

Qualified and interested female candidates in the Upper West Region and Central Regionof Ghana are encouraged to apply and only shortlisted candidates will be contacted.

Key skills

Diploma

At a glance

Company

BRAC International

Location

Unknown, ghana

Employment

Full Time

Work style

Onsite

Experience

manager

Valid until

October 26, 2026

Created

October 19, 2026

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BRAC International

Unknown, ghana

Full-time

Department Mastercard Foundation Accelerating Impact for Young Women in partnership with BRAC (AIM) BRAC Ghana Branch Accounts and Operations Officer NB: Reserved for female candidates only Location (One per Branch) Upper West Region (Lawra, Wa west, Wa Municipal Jirapa, Nadowli) Reporting to Regional Manager, AIM Programme Level/Grade 1. ORGANISATION RELATIONSHIPS: Number of people Supervised (including the name of the positions): Directly: 5-10 Programme Officers- AIM, One (1) Branch Accounts and Operations Officer (BAOO), One (1) Office Assistant Supervision offered by: (Name of the position) Regional Manager ABOUT THE AIM PROGRAMME The Mastercard Foundation Accelerating Impact for Young Women (AIM) in Partnership with BRAC is equipping 2 million adolescent girls and young women (AGYW) with age-appropriate entrepreneurship, employability, and life-skills training, as well as the tools to start and scale their own businesses. 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Banking, procurement, office management and administration, visitor management, and coordination with other BRAC staff. BUDGET under this POSITION: [Budget holds/provided to spend for the project or programme or the signing authority of the position (If any)] Not Applicable NUMBER OF REPORTEES Direct: 5-10 Programme Officer, BAOO and Office Assistant Direct: 5-10 Programme Officer, BAOO and Office Assistant Indirect: N/A Indirect: N/A EXPERIENCE (Including sector/industry) Bachelor's degree (preferred) or Diploma in Development Studies, Social Work Community Development, Education and /or other relevant fields Bachelor's degree (preferred) or Diploma in Development Studies, Social Work Community Development, Education and /or other relevant fields At least 4 years’ experience in the national/international development sector, including experience with extreme-poor and marginalized communities to implement integrated development programs, including microfinance, education, livelihood, agricultural and food security, and/or girl’s and women’s empowerment programs At least 4 years’ experience in the national/international development sector, including experience with extreme-poor and marginalized communities to implement integrated development programs, including microfinance, education, livelihood, agricultural and food security, and/or girl’s and women’s empowerment programs KNOWLEDGE, SKILLS & COMPETENCIES Experience in project management and coordination, including supervision and monitoring, administration, finance, and logistics Experience in project management and coordination, including supervision and monitoring, administration, finance, and logistics Strong Microsoft Office skills Strong Microsoft Office skills Experience in the use of digital reporting and/or survey platforms (e.g. KoBo, Google forms, SurveyMonkey, CommCare, SurveyCTO, etc) is preferable. Experience in the use of digital reporting and/or survey platforms (e.g. KoBo, Google forms, SurveyMonkey, CommCare, SurveyCTO, etc) is preferable. Strong sense of teamwork and collaboration, and demonstrated ability to build relationships with individuals from diverse backgrounds Strong sense of teamwork and collaboration, and demonstrated ability to build relationships with individuals from diverse backgrounds Personal qualities of integrity, credibility, and dedication to the mission of BRAC. Personal qualities of integrity, credibility, and dedication to the mission of BRAC. Community mobilization skills, including good communication and facilitation skills. Community mobilization skills, including good communication and facilitation skills. Local Language Ability to speak the local languages in the Upper West Region: Dagari, Waale Ability to speak the local languages in the Upper West Region: Dagari, Waale SPECIFIC EDUCATIONAL QUALIFICATION Degree: Bachelor's (preferred) / Diploma Degree: Bachelor's (preferred) / Diploma Concentration / Major: Development Studies, Social Work, Community Development, Education, and or other relevant fields Concentration / Major: Development Studies, Social Work, Community Development, Education, and or other relevant fields PROFESSIONAL DEGREE / CERTIFICATION Qualified and interested applicants should submit their application torecruitment.ghana@brac.net stating the job title and the preferred location in the email subject. Qualified and interested female candidates in the Upper West Region and Central Regionof Ghana are encouraged to apply and only shortlisted candidates will be contacted.

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