Reports to: Chief Operating Officer
Pearl Hospital is seeking an experienced and results-oriented nursing professional to strengthen nursing-service delivery and lead hospital-wide quality-improvement initiatives.
The successful candidate will work closely with the Director of Clinical Services and departmental leaders to improve patient safety, clinical standards, staff accountability and readiness for accreditation.
- Coordinate daily nursing operations across outpatient, inpatient, maternity, theatre and other clinical areas.
- Strengthen nursing supervision, shift handovers, duty allocation, clinical documentation and continuity of care.
- Monitor nursing performance, competencies, staffing requirements and adherence to clinical standards.
- Coordinate clinical audits, patient-safety reviews, incident investigations and corrective actions.
- Develop and monitor quality indicators covering patient safety, infection prevention, medication practices, documentation, patient experience and service delivery.
- Lead implementation of the hospital's quality-improvement plan and preparation for SafeCare assessment and accreditation.
- Support departments to develop, implement and regularly review policies, SOPs and clinical protocols.
- Coordinate quality and patient-safety committee activities and follow up agreed actions to closure.
- Train, mentor and support clinical staff to improve performance, accountability and patient-centred care.
- Prepare concise monthly reports on nursing performance, quality indicators, incidents, risks and improvement actions.
Qualifications and experience
- Bachelor of Science in Nursing from a recognised institution.
- Current Nursing Council of Kenya registration and valid practising licence.
- At least five years' nursing experience, including at least two years in a supervisory role such as ward in-charge, nursing supervisor or deputy matron.
- Demonstrated experience leading a measurable clinical or operational quality-improvement initiative.
- Practical experience in clinical audits, incident investigation, infection prevention, SOP implementation and staff competency assessment.
- Strong leadership, communication, problem-solving and performance-management skills.
- Ability to use data, Excel and routine reports to identify gaps and monitor improvement.
- Experience with SafeCare, KQMH, ISO, hospital accreditation or regulatory inspections is an added advantage.
- Postgraduate training in healthcare management, quality improvement or patient safety is an added advantage.