Nexus Staffing Solutions Sales Manager - Retail & Home Appliances Jobs in Kenya;The Sales Manager will lead sales operations in Nairobi CBD, driving performance, managing the sales team, developing customer relationships, improving conversion, monitoring sales targets, and ensuring excellent customer experience. Candidates with proven experience selling home appliances, cookware, kitchenware, homeware, or related consumer products will have a strong advantage.Key ResponsibilitiesSales Management
Nexus Staffing Solutions Sales Manager - Retail & Home Appliances Jobs in Kenya;
Key Responsibilities
Develop and implement sales strategies to achieve revenue and sales targets
Lead, supervise, and motivate the sales team to achieve individual and team goals
Set clear sales objectives, monitor performance, and provide feedback
Track daily, weekly, and monthly sales performance
Identify opportunities to increase sales, customer acquisition, and repeat business
Monitor sales conversion and improve performance of slowmoving productsRetail Operations & Customer Experience
Oversee daytoday retail sales activities
Ensure customers receive professional product assistance
Train sales team on product features, benefits, pricing, and promotions
Handle escalated customer enquiries and complaints
Monitor showroom presentation and ensure product availabilityTeam Management
Recruit, coach, and develop sales team members
Conduct regular briefings and performance reviews
Identify training needs and recommend interventions
Establish accountability for sales targets and performance
Encourage a customerfocused, resultsoriented cultureReporting & Business Development
Prepare regular sales and performance reports
Analyse sales trends, customer behaviour, (adsbygoogle=window.adsbygoogle||[]).push({});and product performance
Monitor competitors, market trends, and pricing
Recommend initiatives to improve sales and market penetration
Support promotional campaigns and maintain strong client relationshipsQualifications & Requirements
Qualifications & Requirements
Minimum 3 years’ experience managing sales in retail
Experience leading and supervising a sales team
Proven ability to meet sales targets and KPIs
Strong understanding of retail sales and customer conversion
Excellent communication, negotiation, and interpersonal skills
Strong leadership and teammanagement capabilities
Good analytical and reporting skills
Customerservice orientation
Proficiency in MS Office and POS systems
Ability to work in a fastpaced retail environmentPreferred Experience
Preferred Experience