Nexus Staffing Solutions Receptionist - Aesthetic & Wellness Clinic Jobs in Kenya;To create a welcoming client experience while efficiently managing appointments, enquiries and daytoday frontoffice operations.Key Responsibilities
Nexus Staffing Solutions Receptionist - Aesthetic & Wellness Clinic Jobs in Kenya;
Key Responsibilities
Welcome and professionally attend to clients and visitors.
Manage appointments, bookings and client enquiries.
Handle incoming calls, WhatsApp messages and other communications.
Provide accurate information about clinic services.
Maintain accurate client and appointment records.
Coordinate client flow and support smooth frontoffice operations.
Handle payments and basic administrative records.
Follow up with clients regarding appointments and consultations.
Support customer service and client retention initiatives.
Maintain strict confidentiality of client information.Requirements
Requirements
Certificate/Diploma in Front Office, Customer Service, Hospitality, Business Administration or related field.
Previous experience in reception, front office, hospitality, healthcare, beauty or wellness is an advantage.
Excellent communication and interpersonal skills.
Professional and presentable demeanor.
Good computer skills.
Strong customer service orientation.
Ability to handle clients with tact, patience and professionalism.
Good organizational and multitasking skills.