NCBA Group Digital Lending Manager Jobs in Kenya;The Digital Lending Manager oversees the endtoend execution, development, and performance of retail digital lending products delivered via omnichannel platforms. The role delivers bestinclass routetomarket and commercial sales solutions for new digital lending products and enhancements. Responsibilities include managing customer journeys from ideation to commercialization, developing gotomarket plans, channel focus, trade marketing support, collateral design, and commercial terms in collaboration with lending stakeholders.The role drives user acquisition, ensures regulatory compliance, manages portfolio risk, and enhances customer experience through automated lending processes. It partners with internal stakeholders to achieve retentionfocused crossselling models, revenue management plans, loyalty programs, and customer value propositions. The role holder is accountable for funded revenue growth, retention, and portfolio criteria (FID, PAR, NPL) targets.Job SpecificationsAcademic & Professional Certifications
NCBA Group Digital Lending Manager Jobs in Kenya;
Job Specifications
University degree (Upper Second Class or equivalent).
Relevant professional qualification in Marketing is an advantage.Experience
Minimum 8 years’ work experience in financial services.
Background in Marketing, PR, or Business Development roles.Key Competencies
Key Competencies
Strong commercial acumen and business development expertise.
Proven ability to manage digital lending products endtoend.
Experience in customer acquisition, retention, and portfolio risk management.
Ability to influence stakeholders and deliver under demanding timelines.