Our client is looking for a highly organised National Refrigeration & Admin Supervisor to join their operations team in Isando . This opportunity is ideal for someone who enjoys coordinating multiple moving parts, engaging with customers, monitoring service delivery and ensuring operational processes run efficiently. You'll act as a central point between customers, technicians, operations and finance teams, helping to drive service excellence, maintain reporting accuracy and ensure outstanding work is followed through to completion. Key Responsibilities Monitor service callouts, outstanding work and SLA performance. Coordinate customer reporting, meetings and issue escalation processes. Verify invoices and perform reconciliations between operational records and billing information. Compile operational reports, dashboards and performance updates. Liaise with customers, technicians and internal stakeholders to ensure service commitments are achieved. Track and follow up on outstanding actions while supporting operational efficiency initiatives. Minimum Requirements 4-6 years' experience in Operations, Administration, Customer Service or a related service environment. Proven experience with operational reporting, reconciliations and administrative controls. Strong Microsoft Excel skills, including reporting, reconciliations and working with large datasets. Experience coordinating customers, service teams and multiple stakeholders. Excellent organisational skills with strong attention to detail and follow-through. Highly Advantageous Refrigeration or HVAC industry exposure. Multi-site or national customer support experience. Experience with service management systems, invoicing platforms and operational dashboards. Relevant qualification in Operations, Business Administration or a related field. If you're someone who enjoys coordinating operations, building strong customer relationships and ensuring service excellence through accurate reporting and effective follow-up, apply today. For more exciting opportunities, please visit: Network Recruitment International I also specialise in recruiting the following professionals: Operations Managers Service Coordinators Operations Coordinators Customer Service Managers Project Administrators Facilities Coordinators Logistics & Supply Chain Professionals Office & Operations Support Professionals If you have not received any feedback within two weeks, please consider your application unsuccessful. Your profile will be retained on our database for consideration for other suitable roles or positions. For more information, contact: Onkutlwile Mositi Candidate Consultant: Finance & Supply Chain