Manufacturing

National Key Account & E-commerce Manager

FrieslandCampina·Lagos, nigeria·Full Time·Onsite
ManufacturingFull TimeOnsite
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Description

  • To drive sustainable and profitable growth by developing and executing National Key Accounts and E-Commerce strategies, building strong customer partnerships, and ensuring excellent commercial execution across modern trade and digital channels.
  • The role is responsible for maximizing sales, profitability, market share, and customer value through effective account management, joint business planning, and cross-functional collaboration

Responsibilities

National Key Accounts Strategy:

  • Develop and execute National Key Accounts strategies in line with business and channel objectives to deliver sustainable sales and profitability growth.

Customer Management & Joint Business Planning:

  • Lead customer negotiations and Joint Business Planning processes to achieve agreed sales, distribution, profitability, and market share targets.

E-Commerce Development:

  • Develop and execute the e-commerce strategy to accelerate online sales growth, enhance digital visibility, and strengthen customer partnerships.

Commercial Performance Management:

  • Monitor and evaluate customer performance, ensuring effective management of sales, investments, promotions, assortment, pricing, and profitability.

Trade and Promotional Excellence:

  • Manage trade investment and promotional activities, ensuring effective execution and return on investment across key accounts and e-commerce channels.

Cross-Functional Collaboration:

  • Partner with Marketing, Supply Chain, Finance, and Sales teams to ensure effective planning, forecasting, and execution of customer and channel plans.

Market & Customer Insights:

  • Analyze market, shopper, customer, and competitive insights to identify growth opportunities and recommend appropriate commercial actions.

Compliance & Governance:

  • Ensure adherence to company policies, commercial governance standards, and regulatory requirements in all customer engagements.

At a glance

Company

FrieslandCampina

Location

Lagos, nigeria

Employment

Full Time

Experience

Valid until

Not specified

Created

October 16, 2026