Mortgage Administrator / Executive Assistant

What you will do:

• Manage executive inboxes, diaries, and daily administrative workflows.
• Type dictated letters, enter client documents, and maintain accurate CRM records.
• Follow up directly with solicitors, lenders, and clients to progress pipeline cases.
• Draft suitability letters and prepare client updates.
• Reconnect with older prospects and monitor upcoming mortgage expiries.
• Check incoming payments and invoices, supporting quarterly income reporting.

What we are looking for:

• Direct, practical experience working within the UK mortgage industry.
• Strong executive support skills with high-level administrative judgment and adaptability.
• Proven ability to handle solicitor and lender follow-ups effectively.
• Experience in writing suitability letters and updating financial CRMs.
• Excellent written and verbal communication skills in British English.
• A reliable, quiet home-office setup in South Africa with stable power and internet.

Nice to have:

• Experience with audio dictation software.
• Background in financial reporting or fee tracking.

What is on offer:

• Salary: R25 000 R30 000 per month.
• Hours: Full time, aligned with UK business hours.