Mobile Phone Engineer (ibadan) At Best Service Raya

Key Responsibilities

• Diagnose and troubleshoot hardware and software issues on mobile devices.
• Perform repair and replacement of components such as screens, batteries, charging ports, cameras, and motherboards.
• Conduct software updates, flashing, and device testing after repair.
• Ensure all repairs meet company quality standards and turnaround time (TAT).
• Maintain accurate repair records and service reports.
• Support customers with technical explanations and aftersales service.
• Follow ESD, safety, and manufacturer repair guidelines.
• Coordinate with spare parts and customer service teams for smooth operations.

Requirements

• Experience in smartphone repair and troubleshooting.
• Knowledge of Android and iOS devices.
• Ability to use repair tools and diagnostic equipment.
• Good communication and problem-solving skills.
• Ability to work under pressure and achieve SLA targets.
• Technical certification is an advantage.