Cape Town | Permanent role | On site
Are you experienced in MIS, reporting, and data analytics, with a passion for turning data into meaningful business insights?
Join a large enterprise environment where you'll drive reporting improvements, support operational decision-making, and help improve business performance.
Key Responsibilities
Develop and maintain reports, dashboards, and management information systems
Extract and analyse data using SQL to identify trends, performance gaps, and improvement opportunities
Monitor KPIs, SLAs, operational performance, and business trends
Provide data-driven insights to improve productivity and operational efficiency
Automate reporting processes and maintain data accuracy
Lead reporting projects and initiatives while identifying opportunities to improve existing processes
Leverage AI tools to enhance reporting and analytical workflows
Requirements
Minimum 4 years of experience in an MIS role
Strong MIS, reporting, and data analytics experience
Advanced Excel and SQL skills; experience with Python, Power BI, Tableau, and/or SharePoint
Experience using AI tools such as Claude or Microsoft Copilot
Proven ability to build reports and dashboards, analyse data, and identify discrepancies
Strong analytical, project management, and communication skills
BPO experience is an advantage
Location and Work Arrangements: Based in Cape Town, this is a strictly office-based role involving shift work aligned with US time zones.
Desired Skills:
MIS Reporting
Data Analytics
Advanced Excel
SQL
Power BI
Reporting Automation
Business Intelligence
Desired Work Experience:
2 to 5 years
Desired Qualification Level:
Degree