A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Information Technology BASIC SALARY : Market related START DATE : A.S.A.P REQUIREMENTS: English fluency: Comfortable fluency in English. IT Infrastructure Experience: Minimum of 8-10 years' experience providing IT infrastructure support and leading project deployments. Windows Server Experience: Minimum of 5 years' hands-on experience with on-premises Windows Server infrastructure, in addition to cloud environments. Microsoft 365 Experience: Minimum of 5 years' hands-on experience with Microsoft 365. Microsoft Azure Experience: Minimum of 5 years' hands-on experience with Microsoft Azure. Leadership Experience: Demonstrated experience mentoring and/or leading L1/L2 engineers. Education: Matric certificate (Grade 12), with Higher or Standard Grade. ITIL Certification: ITIL Foundation Certification. REQUIRED CERTIFICATIONS: Minimum Required: AZ-104: Microsoft Certified Azure Administrator Associate. MS-102: Microsoft 365 Administrator. MD-102: Endpoint Administrator Associate. SC-300: Identity and Access Administrator Associate. Highly Desirable: AZ-305: Azure Solutions Architect Expert. SC-100: Cybersecurity Architect Expert. AZ-700: Azure Network Engineer Associate. MS-700: Managing Microsoft Teams. AZ-800 / AZ-801: Windows Server Hybrid Administrator. Advantageous Certifications: The following certifications are not mandatory but will be considered advantageous: MCSE: Server Infrastructure / Cloud Platform and Infrastructure. MCSA: Windows Server. MCSE: Messaging (Exchange Server). MCITP: Enterprise Administrator / Server Administrator. MCTS: Windows Server / Exchange Server specializations. MCSA / MCSE: Windows Server 2003 or earlier. MCP: Microsoft Certified Professional. Other legacy Microsoft certifications. DUTIES: Perform complex troubleshooting and root-cause analysis across on-premises, hybrid, and cloud environments. Lead solution architecture and technical design for client projects. Manage and lead project implementations, infrastructure deployments, and migrations. Provide senior-level technical guidance and support to L1 and L2 engineers. Mentor, coach, and upskill junior engineers in troubleshooting methodologies, technical best practices, and industry standards. Conduct technical peer reviews of solution designs and change implementations. Develop, maintain, and improve technical documentation, knowledge base articles, internal standards, and best practices. Lead internal technical workshops, knowledge-sharing sessions, and technical training initiatives. Provide certification guidance and mentoring to support ongoing technical development. Conduct solution design reviews for new client projects and proposed technical implementations. Participate in customer technical strategy sessions and roadmap discussions. Provide pre-sales technical assistance, solution scoping, and technical input for client requirements. Ensure technical governance and promote the adoption of Microsoft best practices across client environments. Manage customer technical escalations, taking ownership from initial investigation through to resolution. Identify opportunities to improve infrastructure performance, service delivery, and operational efficiency. Should you meet all the requirements, apply on our website at Should you not hear back from us within 10 working days, please consider your application as unsuccessful. We will retain your credentials for future similar roles.