Fort Knox Outsourcing was set up to cater to the growing need of businesses in Nigeria to reap the economic, strategic and operational benefits offered by outsourcing. We act as a Third Party Service Provider that Source, Select, and Second employment ready workforce in line with client specifications to meet their talent needs as quickly as possible!
We are recruiting to fill the position below: Job Title: Microfinance Officer
Locations: Sapele (Amukpe Roundabout) - Delta, Abakpa - Enugu, Garajin Aliyu; Gada; Goronyo & Wamakko - Sokoto Employment Type: Full-time
Job Summary
We are seeking proactive, result-oriented, and customer-focused Loan Officers to join our team.
The successful candidates will be responsible for identifying prospective customers, promoting loan products, processing loan applications, assessing customers' eligibility, and ensuring timely loan repayment.
The ideal candidates must possess good communication and interpersonal skills, demonstrate integrity, and be willing to work towards achieving loan disbursement and repayment targets.
Key Responsibilities
Identify and attract prospective customers who require loan facilities.
Promote the company's loan products and explain the terms, conditions, and repayment schedules to customers.
Visit prospective customers and businesses to generate loan applications.
Collect and verify customers' information and required documentation.
Assess customers' eligibility for loans in line with the company's lending policies.
Process loan applications and submit them for approval in accordance with established procedures.
Monitor customers' loan repayment schedules and follow up on outstanding payments.
Maintain positive relationships with existing and prospective customers.
Conduct customer visits and follow up on overdue repayments professionally.
Meet assigned loan disbursement, customer acquisition, and repayment targets.
Maintain accurate records of customer information, loan applications, disbursements, and repayments.
Prepare and submit regular reports on loan activities, customer acquisition, and repayment performance.
Identify potential credit risks and escalate concerns to the appropriate supervisor.
Ensure compliance with the company's lending policies, operational procedures, and customer confidentiality requirements.
Requirements and Qualifications
Minimum of an WAEC/SSCE certificate.
Previous experience in loan recovery, microfinance, sales, marketing, or customer service is an advantage but not compulsory.
Good communication, negotiation, and interpersonal skills.
Basic numeracy skills and the ability to maintain accurate records.
Ability to identify potential customers and build strong customer relationships.
Must be honest, reliable, disciplined, and target-driven.
Ability to work independently and as part of a team.
Willingness to conduct field visits and meet customers when required.
Must be familiar with the assigned location and its surrounding communities.
Required Skills:
Customer acquisition and relationship management.
Sales and marketing.
Loan application processing.
Basic financial and numerical skills.
Negotiation and problem-solving.
Communication and reporting.
Time management and attention to detail.
Salary and Benefits
Monthly Salary: 175,000.
Opportunity to develop a career in lending, credit operations, and financial services.
Additional incentives or benefits may apply in line with the company's policy.