Methods & Webtools Engineer At Amaiden Energy Nigeria
Amaiden Energy Nigeria·Rivers, nigeria·Full Time·Contract
EngineeringFull TimeContract
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Main Function
To ensure effective governance, quality control, and continuous improvement of IST methods, procedures, communications, and web-based tools, while supporting compliance with company standards and delivering efficient digital solutions to business users.
Responsibilities
Monitor compliance of IST teams and contractors with established procedures, SLAs, KPIs, and company standards.
Follow up on IST project methodology, quality requirements, and process compliance.
Develop, review, and regularly update IST policies, procedures, processes, and documentation in the Company Management System (CMS).
Monitor implementation of IST procedures and processes in line with Group Information Management and IT standards.
Review existing methods and processes and recommend improvements to enhance IST service quality and efficiency.
Ensure IST teams maintain accurate and up-to-date inventories in the CMDB.
Develop standardized IST email communication templates and support user communication through appropriate channels.
Prepare and publish validated user communications relating to awareness, system changes, major activities, and incidents.
Support the continuous improvement and maintenance of the IST intranet, website, and related documentation.
Design and implement business process improvements using SharePoint, workflows, forms, and Microsoft 365 tools.
Develop applications, automated workflows, and Business Intelligence dashboards using Power BI, Power Apps, and Power Automate.
Monitor and update IST website content to ensure information remains accurate and current.
Provide second-level technical support to users on Microsoft 365 and Office 365 applications.
Coordinate the design, launch, standardization, and reporting of user surveys across the affiliate.
Support change management initiatives and ensure proper documentation of IST changes and service evolution.
Maintain HSE records as assigned and ensure compliance with applicable HSE requirements.
Act as substitute delegate to the Head of Procedures & Methods when required.
Job Requirements
B.Sc. / B.Eng. in Computer Science/Engineering with 7 years' professional experience in Information Technology (preferably
in methods role).
Extensive knowledge of current and developing IS/IT industry solutions and a thorough understanding of how those solutions
could / should be used to best meet the needs of in-house client business entities.
Good IS problem diagnosis and analytical abilities and a good knowledge of technical writing.
Good reporting and interpersonal / communication skills.