Description

Identify and troubleshoot complex mechanical, electrical, or technical problems.
Conduct precise repairs, requiring specialized knowledge & skills to ensure quality service & safety.
Provide guidance, training & mentorship to less experienced technicians.
Assist to elevate the team's overall skill level & ensure all work meets stringent quality standards.
Liaise with customers to explain technical issues, repair processes & recommendations.
Enhance customer satisfaction and trust.
Keep abreast with the latest industry advancements, methods & tools via ongoing education & training.
Maintain records and compile failure reports.
Document diagnostic findings, repair procedures, parts used & other key details for future reference.

Requirements

Qualifications:

Qualified in both Mechanical and Auto Electrical trades: Master Technician Certification sign off.

Skills:

Attentive and cautious to details.
Thoroughness in diagnostics and repairs, ensuring high quality.
Ability to remain patient and composed while diagnosing and fixing complex issues.
Time Management Skills.
A focus on quality and output performance.
Energetic and change / improvement focused.
Demonstrate integrity and honesty in dealing with colleagues, stakeholders, and customers.
Capability to guide and support less experienced technicians.
Analytical and strategic skills to identify problems thereafter solve them.
Articulate complex technical information clearly and concisely.
Ensure safety precautions are in place and work conscious.

Experience:

Practical experience as a Technician + Auto Electrician - 5 years
Track record of completing all relevant e-learnings, and face to face meetings with the MAN Training - 1 year

Meister Technician (cape Town)