An opportunity has opened for an experienced Senior Finance and Admin Administrator to oversee private, export, and medical scheme operations. This is an on-site role responsible for managing client accounts, ERP processing, debtors age analysis, cashflow reporting, and tender submissions. Candidates must possess direct experience dealing with medical schemes/funders alongside robust financial administration skills. Role will be part of a great support team and work directly with the Finance Manager.
Key Responsibilities
Quoting and Order Processing: Generate detailed quotes from prescriptions and requests within 3 days in accordance with export SOPs. Verify orders and process them promptly on the ERP system following payment notifications.
Client and Account Management: Conduct ongoing follow-ups on outstanding quotes, provide regular order progress updates to clients and therapists, and resolve queries effectively.
Debtors and Age Analysis: Manage client debit and credit age analysis. Update daily notes on the shared debtors file regarding outstanding payments, refunds, adjustments, and credit notes.
Tender and Bid Administration: Collate supporting documentation for local and export tender RFQs. Coordinate both online and hard-copy submissions, answer post-submission queries, and liaise with internal design and production teams regarding tender specifications.
Price and Cost Alignment: Maintain a centralised master costing and pricing schedule in Excel, ensuring pricing alignment across affiliates, distributors, and contracted medical schemes.
Cashflow Reporting: Compile and submit cashflow breakdowns to the Finance Manager, incorporating work-in-progress (WIP), outstanding orders, and pipeline orders.
Distributor and Therapist Liaison: Maintain regular communication and administrative support for distributors, affiliated role players, and prescribing occupational/physical therapists.
File and Quality Management: Maintain orderly client documentation, motivation letters, prescriptions, and assessments to ensure compliance with Quality Management System (QMS) standards.
Requirements
Medical Scheme/Aid Experience: Direct background working with medical schemes, medical aid claims, or healthcare funders.
Full Bookkeeping
Financial Administration: Proven experience in debt management, age analysis, invoicing, and cashflow breakdown reporting.
Tender Management: Demonstrated experience collating, managing, and submitting local and export tender documents/RFQs.
Export Operations: Practical understanding of export administration processes and standard operating procedures is advantageous.