Healthcare

Medical Claims Analyst At Fidelity Shield Insurance

Fidelity Shield Insurance·Nairobi, kenya·Full Time·Contract
HealthcareFull TimeContract
-Closes Oct 5, 2026

The key deliverables for the role are;

  • Review and assess medical claims for accuracy, completeness, and eligibility based on policy terms, medical guidelines, and coding systems
  • Attending to providers, specialists and customer queries by determining their requirements, answering to these inquiries, resolving problems, and ensuring good service as a friendly cost.
  • Adjudicating inpatient and outpatient medical claims while verifying the accuracy of information provided.
  • Oversee quality control processes and claims assessment, adjudication, payment, and communication
  • Monitor the quality of services provided by third-party vendors to ensure contractual obligations and service standards are met.

Qualifications;

  • Bachelor's degree or a Diploma in Nursing, Clinical Medicine, Healthcare Management.
  • Strong background in medical claims assessment will be a plus including knowledge of medical terminology, coding (ICD-10, CPT, HCPCS), and treatment procedures.
  • At least 7 years' of experience in health insurance claims adjudication, with at least 2 year out of those, in quality assurance.

Key skills

BA/BSc/HNDDiploma
Apply Now
Send your CV along with a cover letter tocareers@fidelityshield.com

Please use the job title as the subject line of your email.

At a glance

Company

Fidelity Shield Insurance

Location

Nairobi, kenya

Employment

Full Time

Work style

Contract

Experience

Valid until

October 5, 2026

Created

September 29, 2026