Key purpose of role: The Media Operations Coordinator supports the operational management of media assets within Primedia’s Media Asset Management (MAM) environment. The role is responsible for the accurate and timely handling of media content across intake, processing, quality control, distribution, project support and archival activities. The position ensures media assets meet established organisational standards and remain accessible, correctly managed and ready for their intended use. The role works under the direction of the Media Asset Manager and provides operational support to content-producing departments. Key performance areas: Content intake, ingest and asset structuring: Ensure incoming media is accurately ingested, correctly structured, indexed and supported by the required metadata, naming conventions and taxonomy.Media processing, packaging and quality control: Process and prepare media to required specifications, ensuring content packages are complete and meet defined quality and delivery standards.Distribution, delivery and archive lifecycle support: the accurate and timely distribution, delivery, archiving and retrieval of media assets, maintaining appropriate records and version control.Project support:Operational and user support: Provide day-to-day operational and user support for media activities, assist with asset and workflow queries, and escalate issues requiring MAM Lead intervention.
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