Be the single entry point for all creative work. The Marketing Administrator (Creative Traffic) receives briefs from every department, logs them in Trello, and assigns them to designers based on workload, so work is delivered on time without bottlenecks.
Key responsibilities
Receive all creative briefs from Marketing and other departments across the business
Check each brief is complete before work starts; push back on unclear or late briefs
Log every job in Trello with deadline, owner, brand and priority
Assign jobs to the design team based on current workload, agreed with the Creative Manager
Run a weekly workload and priorities meeting with the Creative Manager
Chase deadlines, manage feedback rounds and get sign-offs from the requester
Flag clashes and capacity gaps early and agree trade-offs with the Creative Manager
Keep a clean archive of final files and approved artwork
Report monthly on volume of jobs, turnaround times and late or reworked jobs
Key measures of success
Share of jobs delivered on time
Average turnaround time per job type
Number of rework rounds per job
Trello board kept up to date, with no requests going straight to designers
Qualifications
Degree or diploma in Marketing, Communications, Design or Project Management
2 - 3 years as a traffic coordinator, studio coordinator or project coordinator, ideally in an agency or in-house creative team
Skills and experience
Strong user of Trello or similar tools (Asana, Monday.com)
Understands design and print processes and turnaround times
Highly organized, calm under pressure, and firm but polite with stakeholders
Clear communicator across all levels of the business
What success looks like in 6 months
All creative requests come through one brief form and one Trello board
Monthly creative report shared with the Creative Manager and Head of Marketing