Santam Specialist Solutions has a career opportunity for a Manager - Commercial Underwriting Administration in the Construction and Engineering business area which will be based in Wanderers Office Park.
The primary purpose of this position is Policy Underwriting Administration with reference to new business, endorsements (providing terms on existing policies), finance queries, and dealing with Brokers and other departments, and ensuring the Policy administration team achieves targets and SOP.
KEY RESPONSIBILITIES?
Policy Administration and managing a team of Underwriting Administrators as it relates to:
Conversions of quotes into Policies
Endorsements
Provide terms on existing policies
Understand Insurance Principles and Business Retention on existing policies
Dealing with other areas within the company / liaising with brokers.
Manage / monitor incoming / outgoing mail
Must be able to adhere to deadlines and operating standard and requirements
Manage team performance
QUALIFICATIONS AND EXPERIENCE
Must have a minimum of 15 years of insurance experience within an underwriting capacity
Preferably 10 years of short-term engineering insurance experience
Previous experience in managing an underwriting team
Quoting and Approval experience will be beneficial
First Level Regulatory Examination
Relevant Degree / Diploma
FAIS Compliant
Computer Literacy: Microsoft Office - proficiency in Word, Excel, PowerPoint, and Microsoft Outlook
COMPETENCIES
Strong leadership and team management skills.
Excellent knowledge of underwriting processes and insurance regulations.
High attention to detail and organizational skills.
Strong communication and interpersonal abilities.
Analytical thinking and problem-solving capabilities.
Proficiency in relevant insurance systems and tools.
ADDITIONAL COMPETENCIES AND SKILLS
Proactive and results-driven.
Collaborative and supportive leadership style.
Committed to continuous improvement and professional development.