Manager - Project Management Office (pmo)

JOB PURPOSE

• The Manager - Project Management Office (PMO) is responsible for coordinating the governance, planning, tracking and reporting of complex regulatory remediation and compliance transformation programmes across the Bank.
• The role ensures that remediation commitments to regulators are delivered on time, that progress reporting is accurate and evidence-based, and that delays, risks and dependencies are escalated promptly, while accountability for delivery and remediation remains with the responsible owners.

KEY RESPONSIBILITIES

• Maintain PMO methodologies, project charters, workstream responsibilities, governance forums and standard templates.
• Coordinate tracking of regulatory inspection findings, supervisory commitments, integrated remediation plans and owners.
• Maintain milestones, critical paths, dependencies, change control and risk, issue and action registers.
• Coordinate evidence collection, closure criteria and independent validation of remediation.
• Prepare SteerCo, ExCo and Board Risk Committee dashboards, decision logs and exception reports.
• Challenge unsupported status updates and coordinate across Technology, Business, Risk, Compliance and Group.
• Supervise PMO analysts and improve delivery discipline and project tools.

Qualifications

CORE COMPETENCIES AND SKILLS

• Strong programme and project management capability, including planning, critical path and dependency management.
• Expertise in RAID management, change control and governance forum support.
• Good understanding of banking regulation, AML/CFT/CPF requirements and regulatory remediation.
• Strong executive dashboard, MI and Board paper preparation skills.
• Proficiency in project management tools and Microsoft Office, including Excel, PowerPoint and Project.
• Strong analytical, organisational and attention-to-detail capabilities.
• Effective stakeholder engagement, influencing and constructive challenge capability.
• Supervisory, coaching and team development skills.
• High integrity, accountability and sound judgement.

EXPERIENCE

• Minimum 7 years' experience in Programme or Project Management, Regulatory Remediation, Compliance, Risk or Internal Audit within the financial services sector.
• At least 3 years' experience in a supervisory or management role.
• Demonstrated experience running PMO governance for regulatory remediation or transformation programmes.
• Proven experience preparing SteerCo, ExCo and Board reporting.
• Prior experience in a Tier 1 bank and familiarity with CBK supervisory expectations will be an added advantage.

ACADEMIC AND PROFESSIONAL QUALIFICATIONS

• Bachelor's degree in Business Administration, Finance, Commerce, Economics, Information Systems or a related field.
• Master's degree in a relevant discipline will be an added advantage.
• Professional certifications such as PMP, PRINCE2, MSP, Agile or equivalent; CAMS or ICA certification will be an added advantage