Sales

Manager Operations At Hapag-lloyd Ag

Hapag-Lloyd AG·Lagos, nigeria·Full Time·Onsite
SalesFull TimeOnsite
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About the job

  • To handle and report to Director Operations on all aspects of Operations function, while maintaining a high level of service to customers, measuring and monitoring vendor and staff performance and controlling overall operational costs. Demonstrates customer focus, individual development, efficiency, collaboration, and recommends/implements process improvements. Upholds and ensures that all Hapag-Lloyd policies and procedures are followed and maintained.
  • Deliver top performance within Hapag-Lloyd'd organizational structure and process, as it pertains to Port Operations, Equipment, Transport Dispatch and Maintenance & Repair functions
  • Monthly reporting follow up for all Countries in the area
  • Longstanding follow-up - Focus on Empties, FIFO
  • Monthly Cost report analysis . Determine focus areas and drivers to reduce CpT and CpB
  • Support for Day-to-Day operations at the Country level. Maintain communication with local managers, providing, and disseminating updated information regarding Hapag-Lloyd policies and procedures.
  • Manage and appropriately escalate high-level concerns
  • Support for Inland ops activities across the area. Position for Inland growth
  • Maintain working knowledge of all governmental rules and regulations
  • Vendor Performance management - Terminals and depots. Collaborate with Procurement & Berth planners
  • Work closely with other Area Directors on process improvement and communication flow, as requested by Director Operations
  • Any other duties as may be assigned by Director Operations from time to time

What Makes You A Fit

  • FIS schedule maintenance
  • 7 to 10 years of comprehensive operations experience in liner shipping business
  • Schedule reliability
  • EPOS performance
  • Empty evacuation plan adherence
  • Equipment forecast accuracy
  • CRC BU vs Actual
  • Empty supply costs BU vs Actual
  • Purchase order capture speed and accuracy
  • Turnaround time - MTY equipment
  • M&R per box
  • Equipment sales

Key skills

BA/BSc/HND

At a glance

Company

Hapag-Lloyd AG

Location

Lagos, nigeria

Employment

Full Time

Experience

Valid until

Not specified

Created

September 22, 2026

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