- Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
- All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.
Digital Internal Audit Strategy & Transformation
- Design and execute continuous evolution of the Group Internal Audit Digital Transformation Strategy and roadmap, aligning digital capabilities with the Internal Audit Strategy and Safaricom Group's technology vision.
- Drive the digitalization of the end-to-end audit lifecycle by embedding intelligent technologies, automation, analytics and AI-enabled solutions across audit planning, execution, reporting, quality management and stakeholder engagement.
- Identify, assess and adopt emerging technologies that enhance audit effectiveness, operational efficiency and stakeholder experience.
- Evaluate digital trends and leading practices to continuously modernize Internal Audit operating models, methodologies and service delivery.
- Champion digital-first ways of working and foster a culture of innovation, experimentation and continuous improvement across the Internal Audit function.
- Develop business cases for digital investments and measure the value realized from audit technology initiatives.
Intelligent Automation & Process Optimization
- Identification, prioritization and delivery of intelligent automation opportunities across Internal Audit operations.
- Design and implement automated audit workflows, digital process orchestration and workflow optimisation to improve audit productivity and quality.
- Develop and manage Robotic Process Automation (RPA), low-code/no-code solutions and intelligent workflow automation supporting audit activities.
- Streamline repetitive and manual audit activities through automation while improving consistency, scalability and audit quality.
- Continuously optimize audit processes through process mining, workflow analytics and automation performance monitoring.
- Establish and enforce compliance with automation standards, governance and controls to ensure sustainable and secure digital operations.
AI-enabled Internal Audit
- Implementation of the Group Internal Audit Artificial Intelligence strategy and AI-enabled assurance capabilities.
- Evaluate, implement and optimize Generative AI, Agentic AI and intelligent assistants to enhance audit planning, risk assessment, testing, reporting, knowledge management and stakeholder engagement.
- Establish governance frameworks for the responsible, secure and ethical use of Artificial Intelligence within Internal Audit.
- Identify and develop AI use cases that improve audit productivity, decision support, predictive risk identification and assurance quality.
- Monitor emerging AI technologies and assess their applicability to Internal Audit.
- Build organizational capability in AI-enabled auditing through training, experimentation and knowledge sharing.
- Implement the application of advanced analytics, statistical modelling, machine learning and AI techniques across the audit lifecycle to improve audit quality and risk coverage.
- Design and develop reusable audit algorithms, anomaly detection models, predictive risk models and advanced visualizations that enhance assurance outcomes.
Audit Technology Ecosystem Management
- Own and continuously enhance the Group Internal Audit technology ecosystem, ensuring audit platforms effectively support the audit methodology, operational processes and the Global Internal Audit Standards.
- Serve as Product Owner for audit technologies, managing the technology roadmap, platform enhancements, integrations and user adoption.
- Lead implementation, configuration and optimization of audit management systems, GRC platforms, workflow solutions and collaboration technologies.
- Ensure seamless integration of audit technologies with enterprise data sources, analytics platforms and automation capabilities.
- Manage relationships with technology vendors and oversee platform performance, service levels, licensing and technology lifecycle management.
- Evaluate new audit technologies that enhance audit efficiency, collaboration and assurance effectiveness.
Digital Innovation & Capability Development
- Establish and lead a culture of digital innovation across the Internal Audit function by identifying, evaluating and piloting emerging technologies that improve assurance delivery.
- Develop the digital capability roadmap for Internal Audit, ensuring auditors possess the skills required to leverage AI, automation, analytics and modern audit technologies.
- Design and coordinate technology enablement programmes, digital learning initiatives and innovation workshops.
- Promote collaboration with Technology, Data & AI teams to leverage enterprise capabilities and accelerate innovation.
- Drive continuous improvement through adoption of digital tools, agile delivery practices and technology-enabled operating models.
- Monitor digital maturity and recommend initiatives that position Internal Audit as a leading technology-enabled assurance function.
Core competencies, knowledge and experience:
- Deepen team connection to our customers and communities.
- Foster authentic relationships with customers and partners build trust.
- Explicitly take customer-centric decisions and take personal ownership to achieve results.
- Simplify processes through digitalization and promote a digital mindset and digital first customer experience.
- Stay focused on the big priorities, know when to make meaningful trade-offs and demonstrate brilliant execution.
- Create an inspiring vision for your team to drive strategy and performance.
- Show ambition and courage, empowering others to go beyond the plan.
- Bold and challenge teams to reimagine how things are done.
- Prompt new thinking and ideas by asking "what if" questions.
- Use knowledge of the external environment (customers, partners, competition, external bodies) to identify and act on opportunities for growth at pace.
- Create psychological safety so everyone can have an impact.
- Fuel innovative ideas from others and test them to enable growth.
- Explore successes and failures with curiosity and resilience; fearlessly recognizing lessons learned.
- Share your ongoing learning and personal purpose with others.
- Learn fast from digital adoption, using learnings to drive simplicity, scale and efficiency.
- Articulate your team's role in making our strategy happen, prioritizing and aligning resources with current and future needs.
- Actively collaborate to break silos and hold your team accountable to do the same.
- Develop others to make the most of their talents and coach them to take ownership to get things done.
- Create an inclusive environment ensuring the safety and wellbeing of others.
- Live our Purpose and demonstrate the highest Standard of integrity.
- Bachelor's degree in data science, Computer Science, Information Systems, Statistics, Mathematics, Finance, Engineering or related discipline.
- Minimum 6 years' experience in audit analytics, business intelligence, data analytics or technology assurance.
- Experience developing enterprise dashboards.
- Experience implementing enterprise technology platforms.
- Experience with workflow automation.
- Experience managing audit technologies.
- Experience implementing AI solutions.
- Experience using Power BI, SQL, Python, R or equivalent analytics tools.
- Experience applying AI and analytics within assurance environments.
- Knowledge of enterprise risk management and internal control frameworks.
- Professional Certifications of (CIA), (CISA), Microsoft Power BI, Tableau or equivalent Certified Data Analyst certifications; Python/R certifications and /or CRISC or CISM advantageous.
- Strong analytical, stakeholder management, and report-writing skills.
- Experience in agile delivery environments and transformation programmes is an added advantage.
- Knowledge of continuous auditing and data-driven assurance methodologies is desirable.