Matric and post matric qualification would be beneficial
Minimum 3+ years of experience in Administration
Strong Administration experience
Strong interpersonal skills to handle queries from tenants, and technical staff via phone, email, or messaging apps
Attention to detail for accurate record-keeping and reporting
Proficiency in MS Office (especially Excel for reporting) and specialized maintenance software such as MRI/ MDA
Ability to prioritize urgent reactive repairs while maintaining a long-term preventive maintenance plan
Receive maintenance requests, generate work orders (Job Cards), coordinate daily and preventive maintenance schedules for internal teams and external trades
Liaise with approved contractors to obtain quotes, assign tasks, and verify that jobs are completed to standard via photo or physical verification
Process invoices from suppliers and contactors and facilitate tenant recoveries or insurance claims (e.g., for burst geysers)
Maintain accurate logs in Computerized Maintenance Management Systems (CMMS) such as MRI / MDA
Track and reorder supplies, spare parts, and tools to ensure the maintenance team is always equipped for repairs
General office duties like filing, data entry, managing communications, and supporting managers
Responding to maintenance requests, providing updates, and handling complaints efficiently
Preparing reports, tracking costs, and providing data for management
Ensure all maintenance activities comply with health and safety regulations (e.g., ISO 9001 or OHSA) and maintain certification records for equipment like cranes or elevators
Monday - Friday (08:00-17:00), but includes rotational or weekend shifts for emergency maintenance coordination - (Standby every second weekend)