The Radiology Manager provides daytoday operational leadership and management of the Radiology Department, ensuring safe, timely, patientcentred, and highquality diagnostic imaging services. The role oversees workforce coordination, service delivery, equipment utilization, quality and safety systems, regulatory compliance, performance monitoring, and continuous improvement, while supporting the Head of Department in implementing clinical, operational, and strategic objectives.ResponsibilitiesService Operations
Responsibilities
Plan, coordinate, and oversee daily radiology operations across modalities
Maintain safe patient flow, appropriate staffing, and efficient utilization of imaging capacityWorkforce Management
Prepare duty rosters, allocate staff, monitor attendance and leave
Support recruitment, onboarding, and address performance issuesQuality & Patient Safety
Implement and audit imaging protocols, QA/QC processes
Investigate incidents, complaints, and service failures; ensure corrective actionsEquipment & Infrastructure
Monitor equipment performance, uptime, and preventive maintenance
Coordinate fault reporting, service visits, and contribute to procurement planningPerformance & Turnaround Time
Monitor workload, waiting times, reporting workflows, and turnaround indicators
Identify bottlenecks and implement corrective measuresGovernance & Documentation
Ensure departmental policies, SOPs, records, and audits are accurate and current
Maintain compliance with patient confidentiality and hospital accreditation standardsRadiation Safety
Support implementation of radiationsafety requirements with Radiation Safety Officer
Ensure staff compliance and corrective actions for safety concernsResource & Cost Management
Support budgeting and cost control
Monitor consumables, contrast media, stock levels, and overtime utilizationStaff Development
Identify training needs, coordinate induction and competency assessments
Promote professionalism, teamwork, and continuous learningStakeholder Coordination
Liaise with (adsbygoogle=window.adsbygoogle||[]).push({});HoD, radiologists, nursing, wards, clinics, theatres, and other departments
Resolve operational issues and improve patient pathwaysDigital Systems & Improvement
Support effective use of RIS, PACS, and digital tools
Participate in service redesign, automation, and dataquality projectsService Development & Change Management
Support implementation of new imaging services, equipment, and workflows
Coordinate staff readiness, documentation, training, and rolloutLeadership & Escalation
Act as operational focal point for the department
Manage daytoday escalations and refer matters requiring HoD authorityQualifications
Qualifications
Bachelor’s degree or Diploma in Radiography/Medical Imaging (Bachelor’s preferred)
Postgraduate qualification in healthcare management, leadership, or quality management is an advantage
Experience in JCIaccredited hospital or qualityimprovement activities preferred
Minimum 5 years’ radiology/imaging experience, including 2 years in supervisory/management role
Current professional registration/licensure in good standing with Kenyan regulatory requirements