Responsibilities: Sales of long-term insurance packages to potential clients. Achievement of sales targets and objectives. Adherence to Quality and Compliance processes to minimize business risk. Adapt and change to fit in with changing business operational requirements. Resolve complaints and objections. Minimum Requirements: Matric. at least 2 years of experience within an Outbound Sales Call Centre. Fluency in English and one other South African official language. Commitment to the FAIS Act and meeting Fit & Proper qualification requirements Ability to work overtime. Hours: Willing and available to work overtime as and when required by the business Monday- Friday 08:15-16:15 (normal office hours) Wednesdays 11:00 - 19:00 (normal office hours) Marathons run from 08:15 -19:00 If overtime is required by the business it will take place on Tuesdays, Wednesdays and Thursdays 08:15 -19:00