Logistics Operations Leader

Aramex Delivery Services Limited - Founded in 1982, Aramex has emerged as a global leader in logistics and transportation, renowned for its innovative services tailored to businesses and consumers. As a listed company on the Dubai Financial Market (since 2005) and headquartered in the UAE, our strategic location facilitates extensive customer reach worldwide, bridging the gap between East and West. With operations in 600+ cities across 70 countries, Aramex employs over 16,000 professionals. Our success is attributed to four distinct business products that provide scalable, diversified, and end-to- end services for customers.

We are recruiting to fill the position below:

Job Position: Logistics Operations Leader

Job Location: Nigeria

Purpose of the Job

• This role focuses on developing and implementing strategies to enhance operational efficiency, reduce costs, and improve service delivery.
• The Logistics Operations Leader leads cross-functional teams, manages relationships with key partners and suppliers, and ensures compliance with regulatory requirements.
• By leveraging data analysis and industry best practices, the Logistics Operations Leader aims to drive continuous improvement in logistics processes, enhance customer satisfaction, and contribute to the overall growth and profitability of the organization.

Job Description

• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
• Manage relationships with carriers, suppliers, and other external partners.
• Ensure compliance with local and international shipping regulations.
• Lead cross-functional teams to coordinate logistics activities and improve processes.
• Implement best practices for inventory management and order fulfillment.
• Conduct regular audits of logistics processes to ensure accuracy and efficiency.
• Develop training programs for staff to enhance skills and operational knowledge.
• Collaborate with sales and customer service teams to address client needs.
• Drive continuous improvement initiatives to enhance service quality and reduce costs.
• Prepare and manage logistics budgets, ensuring cost efficiency.
• Stay updated on industry trends and advancements in logistics technology.
• Identify opportunities for automation and process optimization.
• Oversee the management of warehouse operations and inventory control.
• Resolve operational issues and implement corrective actions as needed.
• Prepare reports on logistics performance for senior management review.
• Foster a culture of safety and compliance within logistics operations.
• Develop contingency plans to manage disruptions in the supply chain.
• Lead corporate sustainability initiatives related to logistics and transportation.
• Oversee daily logistics operations to ensure efficient supply chain management.
• Develop and implement logistics strategies to optimize operational performance.

Job Requirements 

• Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• MBA or other relevant advanced degree preferred.
• 4-5 years of experience in logistics and supply chain operations.
• Proven track record of managing logistics operations in a leadership role.
• Strong understanding of logistics software and transportation management systems (TMS).
• Experience in budget management and cost control within logistics.
• Knowledge of local and international shipping regulations and compliance.
• Excellent analytical skills for performance metrics and data-driven decision-making.
• Experience in leading cross-functional teams and managing stakeholder relationships.
• Strong problem-solving skills and ability to think strategically.
• Proficiency in Microsoft Office Suite, particularly Excel for data analysis.
• Excellent communication and interpersonal skills for effective collaboration.
• Experience in implementing continuous improvement methodologies
• Familiarity with inventory management principles and practices.
• Ability to adapt to a fast-paced environment and manage multiple priorities.

Leadership Behaviors:

• Building Outstanding Teams
• Collaborate & break silos
• Execution & Accountability
• External focus
• Growth mindset
• Inclusion
• Innovation
• Setting a clear direction
• Simplification.

Skills:

• Adaptability
• Budgeting
• Communication Skills
• Customer Centric
• Data Analytics
• Interpersonal And Relationship-Building Skills
• Negotiation Skills
• Operational Excellence
• Organization & Planning
• Performance Metrics
• Problem Solving
• Process Improvement
• Project Management
• Strategic Planning
• Supply Chain Management
• Team Leadership
• Time Management.