Biz Afric Solutions - Our client is a technology-enabled visa orchestration company that simplifies and coordinates the visa application journey for individuals, businesses and organisations. Through its secure digital platform, customers can manage applications, submit required documents, track progress and receive support throughout the visa process across multiple international destinations.
They are recruiting to fill the position below: Job Title: Local Customer Acquisition Officer
Location: Lagos Employment Type: Full-time
About the Job
As the company expands its customer base in Nigeria, with the potential to support customer acquisition across West Africa, they are seeking a proactive and results-driven Local Customer Acquisition Officert to identify prospective customers, build strong referral relationships, and convert enquiries into completed and paid applications.
This role is ideal for a commercially driven professional who is confident engaging prospective customers, building trust within local networks and communities, following up consistently, and working towards measurable customer acquisition targets.
Responsibilities and Duties
Identify prospective customers through local networks, businesses, community groups, referral partners, and other relevant channels.
Share your unique referral link and referral code with prospective customers.
Inform first-time customers that the referral code provides a 5% discount on the service fee.
Support prospective customers to start their applications and complete the required steps.
Follow up consistently with leads and prospective customers throughout the application process.
Record and manage leads using the company’s customer management system.
Ensure applications attributed to you are genuine, complete, and paid.
Work towards achieving the required monthly customer acquisition target.
Maintain accurate information when communicating with customers and never promise or imply that a visa application will be approved.
Clearly explain Visa Orchestrator’s visa application support service, pricing, and process to prospective customers.
Build relationships with individuals, businesses, and referral partners who can introduce potential customers.
Job Requirements
Interested candidates should possess a Bachelor's Degree or HND qualification with 2 - 4 years experience.
Strong relationship-building abilities and confidence engaging prospective customers.
Ability to identify potential customers and generate leads through local networks, businesses, communities, and referrals.
Confidence following up with prospective customers and moving enquiries towards completed applications.
Reliable, organised, and comfortable working towards measurable monthly targets.
Ability to use a smartphone and basic online tools to record leads and track applications.
Strong attention to detail and ability to communicate processes and pricing clearly.
Ability to work independently and take ownership of customer acquisition activities.
Previous experience in customer acquisition, sales, business development, field marketing, or a related customer-facing role is an advantage.
Previous experience working in a travel agency or visa processing environment is desirable.
Salary N180,000 - N200,000 monthly.