Loan Officers - Thika

REQUIREMENTS

• Diploma or certificate in Business Management or a related field.
• At least 3 years' relevant experience in lending, sales, recruitment, or financial services.
• Strong customer acquisition, marketing, and sales skills.
• Experience in loan portfolio management and customer relationship management (CRM).
• Excellent communication, negotiation, and customer service skills.
• Ability to meet sales and loan disbursement targets.

RESPONSIBILITIES

• Identify and acquire new customers to grow the loan portfolio.
• Market loan products and generate quality leads.
• Process loan applications and support timely loan disbursement.
• Monitor loan portfolios and ensure quality management.
• Maintain strong customer relationships and follow up on repayments.
• Achieve assigned recruitment, sales, and portfolio quality targets.