Loan Officer

Company Description TGL Credit Limited is a non-banking, non-deposit-taking financial organization that provides smart loan solutions and private investment opportunities tailored to clients’ financial goals. The company focuses on fast, transparent, and reliable financing, including secured loans backed by clients’ logbooks, with minimal documentation and same-day or 24-hour disbursement for qualified applicants. TGL Credit also offers short- and long-term investment products designed to deliver competitive returns with clear, fair terms. Technology-driven processing, flexible repayment options, and confidential, secure service support an excellent customer experience. The organization is committed to building lasting relationships that help clients grow and thrive.

Role Description This is a full-time, on-site Loan Officer role based in Nairobi. The Loan Officer will evaluate loan applications, perform credit assessments, and recommend approvals or declines in line with company policies and risk guidelines. Day-to-day responsibilities include explaining loan products and terms to clients, collecting and verifying documentation, processing loan origination, and ensuring accurate data entry in internal systems. The role involves underwriting secured loans, monitoring loan performance, and supporting clients with repayment plans and account inquiries. The Loan Officer will collaborate with the customer service and finance teams to maintain transparent communication, resolve issues promptly, and contribute to operational efficiency and regulatory compliance.

Qualifications

• Strong expertise in loan-related functions, including experience as a Loan Officer and hands-on involvement in Loan Origination.
• Solid foundation in Finance, with the ability to analyze financial information and understand lending products and risk considerations.
• Knowledge of Underwriting processes, including credit evaluation, collateral assessment, and adherence to internal lending policies.
• Proven Customer Service skills, with the ability to communicate clearly, manage client expectations, and maintain professional relationships.
• Additional beneficial qualifications: diploma or degree in Finance, Business, Economics, or related field; familiarity with non-bank lending operations; proficiency with loan management or CRM systems; strong numerical and analytical skills; high ethical standards and attention to detail; ability to work in a fast-paced environment and meet turnaround times.