- Reporting to the Assistant Manager Legal Claims.
- Review and processing of all outstanding fee note as per the executed SLA and Advocates Renumeration Order.
- Follow up on outstanding documentation required for processing of outstanding fee notes and third-party claims.
- Assist in conducting reconciliation of fee note statements with service providers.
- Assist in preparing, issuing and reporting on statements confirming closure of fee note accounts with service providers.
- Initiate and pursue recovery claims including payment of fees claimed.
- Prepare relevant recovery schedules and support documentation.
- Follow up on recovery matters and maintain a tracker on the same.
- Assist with data entry, document management and retrieval of information.
- Assist in review files and follow up of documents.
- Perform any other duties as may be assigned from time to time.
Knowledge, experience and qualifications required
Knowledge, Experience and Qualifications required and Essential Competencies - External
- Bachelor's degree (insurance option preferred).
- No experience required but foundational knowledge of insurance processes and procedures will be an added advantage.
- Computer literate.
Technical/ Functional competencies:
- Knowledge of insurance regulatory requirements.
- Knowledge of insurance products.
- Sales and marketing management skills.