Coordinate the planning, administration, and delivery of open enrolment, bespoke, virtual, and in-house training programmes to ensure seamless execution.
Support the design, development, and periodic review of learning content, course materials, and training resources.
Conduct training needs assessments and work with clients to develop learning solutions that address identified competency gaps.
Coordinate participant registration, facilitator engagement, venue and logistics management, and all pre- and post-training activities.
Implement quality assurance processes, administer programme evaluations, analyse feedback, and prepare post-training reports.
Support the marketing and business development of the Academy\'s programmes through client engagement, proposal preparation, participant recruitment, and relationship management.
Conduct research on emerging learning trends and recommend new programmes and service offerings to enhance the Academy\'s portfolio.
Prepare programme budgets, monitor expenditure, maintain training records, and compile periodic management reports.
Build and maintain effective relationships with clients, facilitators, participants, vendors, and other stakeholders.
Perform other duties as may be assigned in support of the Academy\'s strategic objectives and operational requirements.
Requirements:
Minimum of 4 years' relevant experience in Learning & Development
Strong competence in training design, facilitation, and learning programme management.
Proven experience in client-facing roles, proposal writing, and business development for training solutions.
Strong organisational, project management, and commercial acumen.
Professional HR or L&D certification (CIPM, SHRM, ATD, or equivalent) is an added advantage.