Accountable for developing and effectively executing the approved Trailblaze People Development learning strategy, leading the design and delivery of fit-for-purpose learning solutions, and partnering with clients to translate business and capability requirements into practical learning interventions that achieve measurable performance and business outcomes.
KEY PERFORMANCE ACCOUNTABILITIES:
Develops and executes learning strategies and solutions that are aligned to Trailblaze's strategic objectives and each client's business, capability and performance requirements.
Conducts accurate and structured needs analyses, identifies capability gaps and translates these into relevant, practical and commercially viable learning solutions.
Leads the design, development, review and continuous improvement of high-quality learning programmes, facilitator guides, learner materials, assessments, digital content and blended learning solutions.
Facilitates and oversees classroom, virtual and blended learning interventions and ensures consistent standards in facilitation, assessment, moderation and learner experience.
Builds trusted relationships with clients and stakeholders, remains responsive to business needs, provides professional learning advice and ensures that learning interventions are delivered to agreed scope, quality and timelines.
Establishes meaningful learning metrics and evaluation methods to monitor participation, learning effectiveness, application and business impact, and uses evidence to improve solutions and demonstrate value.
Researches and introduces contemporary learning methodologies, technologies and industry developments to ensure Trailblaze's learning solutions remain relevant, practical and differentiated.
Leads, develops, coaches and evaluates facilitators, learning designers and relevant learning partners to maintain high delivery standards, professional conduct and continuous capability growth.
Contributes to proposals, solution scoping, costing and resource planning; manages learning delivery efficiently and operates within approved budgets and commercial requirements.
Drives a consistent culture of professionalism, responsiveness, collaboration and service excellence across all learning engagements, ensuring that clients and learners experience Trailblaze as a credible and valued learning partner.
Qualifications & Experience:
Grade 12 / Matric.
Degree or Diploma in Learning and Development, Human Resources, Education, Business or related field (NQF 6+).
Relevant learning design, facilitation, assessment or moderation qualification.
5 years in Learning and development / training environment
3 years in Learning needs analysis and learning solution design
3 years in Facilitation across classroom, virtual and/or blended environments
3 years in Assessment and/or moderation experience
3 years in Management or leadership of facilitators / learning professionals
2 years in Digital learning / LMS / e-learning development or implementation
Skills & Competencies:
Strategic thinking and business problem solving.
Learning needs analysis.
Programme and content design.
Facilitation and presentation.
Assessment and moderation.
Stakeholder management and influencing.
Project and time management.
Commercial awareness and proposal development.
Strong analytical and reporting ability.
Strong written and verbal communication.
Relevant digital and e-learning platform capability