Operations

Lead Technology

Absa South Africa·Gauteng, south-africa·Full Time·Remote
OperationsFull TimeRemote
-Closes Nov 30, 2026

Job Summary

  • Lead the agile solution design, deployment & ongoing optimization & evolution of enterprise wide technology products and services (full stack engineering & ownership / control) in low complexity environments.

Job Description

Product & Service Direction Setting, Solution Design & Performance Management

  • Work with the CIO & business product owners to define the product & technical strategy (Full Stack - End to End)
  • Act as the single point of partnership & assume responsibility for managing the senior business interface (product owner) relationship
  • Assume one stop shop accountability for the delivery of the product & solutions (risk cannot be outsourced to vendors)
  • Apply design thinking practices to deliver architecturally sound technical product & service solutions (and explain / guide / coach others on this architecture holistically and technically)
  • Lead & facilitate the design of the product & or service solution blueprints aligned to the organization strategy (Short, Medium & Long Term)
  • Collaborate across the tech value chain (CSO, CTO, etc.) to guide the business on the appropriate technical solution (cost to value) & the range of strategic technical choices to be made
  • Lead the detailed scoping, prioritisation & integration planning for the design & deployment of products & services with & across multiple stakeholder groups (Front End, Back End & Integration) - (aligned to solution blueprints)
  • Meaningfully contribute & ensure solutions align to the design & direction of the Group Architecture standards, principles, preferences & practices. Short term deployment must align to strategic long term delivery.
  • Meaningfully contribute & ensure solutions align to the design and direction of the Group Infrastructure standards and practices e.g. OLA's, IAAS, PAAS, SAAS, Containerisation etc.
  • Strategically & operationally monitor the performance of products and services (all applications) - ensuring ongoing optimization & cost to value for our businesses (think bank wide)
  • DevOps (with deep knowledge & understanding of context within which we develop architecturally & infrastructurally)
  • Leverage the required expert level (own) skill & knowledge in architecture & Infrastructure, design and manage all development & development practices & outputs across squads (apply knowledge on virtualization, containerization, automation, storage & serverless technologies (e.g. AWS, Azure, Google, & on prem-Cloud, etc.)
  • Ensure the most optimal design & deployment of technical products and services in the organization (via pipeline - not manually)
  • Design & Implement Automation Testing, Continuous Integration & Continuous Delivery Strategies & frameworks across squads for effective solution development & deployment (understand and apply expert knowledge in e.g. Kubernetes, Jenkins, TeamCity, Arifactory, MS Powershell, Collaborative Lifecycle Management (CLM) Tools, APM Tools (e.g. NewRelic & Splunk) etc.
  • Ensure solution designs deliver on the key technical principles of: self-service, repeatability, testability, scalability & resilience
  • Guide code development practices and processes through an understanding of complex concepts and developmental practices such as threading, parallel processing, asynchronous programming, domain driven design, lambdas etc. & coding language expertise (e.g. Java, C++, Groovy, Python, Bash, Perl, Ruby etc.)
  • Guide & ensure the delivery of quality development (code) based on own experience in developing across a range of applications including but not limited to: server side, client side, web (SOAP, REST, JSON), socket based programming, batch & real time, building architectural patterns, security / security domains)
  • Effectively manage the DevOps pipeline & associated releases for maximum customer impact & minimum business risk
  • Manage the maintenance & optimization of applications, products & services as a 'way of doing things / culture' within the development teams. You are fully accountable for the longevity of applications aligned to Group Architectural practices.
  • Coach & Mentor senior developers across squads on the technical competencies to effectively deliver on DevOps solutions (see Dev competency model in skills & competencies section). To do this, display proficiency in the Senior level competency requirements.

Delivery Management (where there is a specific product / service you manage)

  • With fluency in the deployment of agile methodologies, resource & manage the appropriate number and nature (skill & capability) of squad based teams to execute on both Run & Change elements of delivery
  • Work in collaboration with transformation & change teams for effective resourcing and delivery management of various programmes at all levels (SI, BU etc.)
  • Ensure agile practices are implemented and sustained for effective delivery to business e.g. RETRO's etc.
  • Positively & proactively manage product owner relationships including building product owner technical capability to enable balanced & best fit decision making
  • Proactively engage with & partner CTO, CSO, SE, Risk and broader enablement functions to drive alignment & leading practice in technology design & deployment

People

Set & Cascade Product & Service direction across squads

  • Proactively attract, recruit, develop, retain, reward & deploy a diverse resource base aligned to an ever evolving tech environment (ahead of demand)
  • Build a high performance team environment through self-directed teams by driving performance management & measurement that is aligned with agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)
  • Accountable for the right people in the right teams to deliver on our tech strategy (always!)
  • Leverage coaching techniques in all squad related activity to drive a higher quality design and deployment of technical products and services

Financial & Vendor Management, Risk & Governance

  • Carry the 'one stop shop' accountability for all risk associated with technical decision making (from ideation to deployment)
  • Manage & Apply the organization risk & governance frameworks
  • Ensure decisions on infrastructure & product design are aligned to chapter & guild guidelines & are sustainable for the enterprise
  • Proactively involve / engage chapter & guild leads in product design & infrastructure decision making, applying an enterprise wide lens to product & service development
  • Manage all vendor selection processes & take full accountability for all related commercial impact
  • Negotiate best fit contracts for the organization at an enterprise level and align decision making to our key business principles of scalability, resilience, captivity etc.
  • Deliver on time & on budget (always)

Education

  • Bachelor's Degree: Information Technology

End Date: November 5, 2026

Key skills

Bachelors

At a glance

Company

Absa South Africa

Location

Gauteng, south-africa

Employment

Full Time

Experience

Valid until

November 30, 2026

Created

October 30, 2026

More opportunities

Similar roles you might like

Executive: It

City Property Administration (Pty) Ltd

Gauteng, south-africa

full-time

Description The IT Executive is responsible for the overall leadership and management of the company's Information Technology function, including digital transformation. This includes ensuring the stable, secure and effective day-to-day delivery of IT operations, infrastructure and systems efficiency. Alongside sound operational management, the role is also accountable for advancing CPA's digital capability towards a future fit, AI enabled capability. IT Strategy, Governance & Digital Transformation Leadership Develop and lead the execution of the company's IT strategy, balancing reliable day-to-day operations with a clear roadmap to advance the organisation's technology and digital maturity. An approved IT and Digital Transformation roadmap that aligns technology priorities with business strategy and future capability requirements. A prioritised annual technology delivery plan covering operational stability, systems modernisation, digital maturity and business enablement initiatives. A fit-for-purpose IT governance framework with defined decision rights, controls, policies and reporting mechanisms. Regular executive reporting on IT performance, digital progress, technology risks, investment priorities and business value delivered. IT Operations, Infrastructure & Systems Support Management Ensure the stable, secure and efficient day-to-day running of the company's IT operations, infrastructure and business systems, led through the ICT Systems Analyst and Manager: Infrastructure. Stable and reliable day-to-day IT operations that support business continuity and effective service delivery. Responsive end-user support and issue resolution processes that enable staff productivity and minimise disruption. Core infrastructure, applications and business systems maintained, supported and improved in line with operational requirements. Operational performance insights and recurring incident analysis used to strengthen service reliability and prevent repeat failures. A user-focused IT service environment that supports effective adoption and day-to-day use of technology across the company. Outsourced Network & Infrastructure Partner Management Provide oversight, contract and performance management of the outsourced network/infrastructure service provider, ensuring service delivery meets agreed standards. Clearly defined outsourced network and infrastructure service expectations, deliverables and accountability arrangements. Structured vendor performance management, including regular service reviews, issue escalation and corrective action tracking. Reliable network and infrastructure services delivered through effective contract and SLA oversight. Optimised vendor arrangements that support service quality, cost effectiveness and long-term business needs. Business Solutions, Process Automation & Systems Implementation Oversight Provide strategic oversight of the internal Business Solutions team accountable for process mapping, automation of current processes, and project management of newly implemented systems. Documented business processes that provide a clear basis for improvement, automation and system enhancement initiatives. Automated and optimised processes that improve efficiency, reduce manual effort and enhance business service delivery. New or enhanced business systems implemented through sound project governance, stakeholder engagement and change support. Practical user adoption support that enables business teams to realise value from new systems and improved processes. IT Security, Risk & Compliance Safeguard company information assets and ensure the IT environment meets legal, regulatory and best-practice risk and security requirements. An IT security, risk and compliance environment that protects company information assets and supports responsible data management. Security controls, governance practices and compliance actions aligned to legal, regulatory and best-practice requirements. Documented disaster recovery and business continuity arrangements that support organisational resilience and technology recovery. Audit, risk and compliance issues identified, tracked and resolved through clear ownership and corrective action management. Financial & Budget Management Manage the IT and Business Solutions budget to ensure cost-effective delivery of services and return on technology investment. A well-managed IT and Business Solutions budget that supports operational needs, technology investment and strategic priorities. Cost-effective technology services and vendor arrangements that deliver value for money and responsible use of company resources. Clear financial planning, monitoring and reporting for IT operating expenditure, capital projects and digital investment initiatives. Business cases and investment recommendations that support informed technology funding decisions and value realisation. Leadership, Stakeholder & Change Management Lead and develop the ICT Systems Analyst, Manager: Infrastructure and Business Solutions team, and act as a change agent building organisational digital capability and stakeholder confidence in the IT function. A capable and aligned IT and Business Solutions team with clear priorities, role expectations and performance direction. Team members coached, developed and supported to deliver operational services, projects and business improvement initiatives. Constructive stakeholder relationships that strengthen confidence in the IT function and support effective business partnership. Change management and digital literacy support that enables business users to adopt new technologies and ways of working. A positive, accountable and resilient technology leadership environment that supports sustained delivery through change. Requirements Minimum Qualification Hons/4-Year Undergraduate Degree with specialisation in Information Technology, Computer Science, Information Systems, or a related field (required) A Masters Level qualification will be advantageous Relevant IT management/governance certification (e.g. COBIT, ITIL, ISO 27001) (required) Minimum Experience Minimum 8 -10 years' experience in an IT management role. Minimum 3 - 5 years at middle to senior management level. Proven experience leading digital transformation and business process automation initiatives. Demonstrated experience managing outsourced/managed IT service providers and vendor contracts. Experience operating within a small to medium sized organisation in South Africa advantageous. Leadership Competencies: Strategic Technology Leadership & Business Acumen The ability to understand enterprise strategy, business priorities, technology trends, governance requirements and the South African operating context, and to translate these into a clear IT and digital direction that delivers measurable organisational value while balancing innovation, risk, cost and operational stability. Operational Excellence, Governance & Risk Stewardship The ability to ensure secure, stable, compliant and reliable IT operations by applying sound knowledge of infrastructure, systems support, cybersecurity, data protection, service management, business continuity and audit requirements, while demonstrating accountability, ethical judgement and disciplined follow-through. Digital Transformation, Innovation & Continuous Improvement The ability to identify, prioritise and lead technology-enabled improvements through process mapping, automation, system implementation, data-informed decision-making and user adoption, while demonstrating curiosity, learning agility and a practical commitment to improving how the organisation works. Stakeholder Influence, Vendor Partnership & Executive Communication The ability to build trust with executives, business stakeholders, internal teams and outsourced service providers by communicating complex technical matters in clear business language, influencing decisions, negotiating outcomes, managing SLAs and holding partners accountable with professionalism and customer-focused intent. People Leadership, Change Enablement & Organisational Resilience The ability to lead, develop and align IT and Business Solutions teams, build organisational capability, support change adoption and sustain performance through ambiguity, while demonstrating resilience, adaptability, integrity, self-starting energy and a constructive leadership presence.

3 days ago

Software Development Manager

Capitec Bank

Western Cape, south-africa

full-time

We are looking for an experienced Software Development Manager: Cash Devices to lead the teams responsible for our cash-device technology platforms, terminal applications, integrations and operational delivery capability. This is a strategic technical leadership role for someone with strong ATM and transaction-processing expertise who can provide technology direction, manage key vendor and platform relationships, ensure the stability, availability and security of critical banking systems, and develop high-performing teams. The successful candidate will drive delivery excellence, operational resilience, continuous improvement and people development across a critical customer channel. What you'll do Lead multiple ATM technology delivery teams responsible for ATM applications and services. Drive solution design, architecture governance, engineering standards and delivery quality. Ensure system availability, performance, resilience and security across a critical banking channel. Oversee software development, enhancements, maintenance and production support. Lead major incident management, root cause analysis and recovery activities. Build and develop high-performing technical delivery teams through coaching and mentoring. Manage vendor relationships, technical roadmaps and delivery outcomes. Partner with product, technology and business stakeholders to deliver strategic objectives. Partner with the Product Head to translate the strategic product roadmap into executable delivery plans, release forecasts, milestones and team-level execution priorities across the cash-devices technology portfolio. Lead agile planning practices with the team, translating prioritised business features into delivery-ready team epics and, through iterative refinement, clear user stories, while managing dependencies, capacity, sprint and release planning, and delivery tracking. Drive engineering best practices including secure coding, code reviews, CI/CD and production readiness What we're looking for: 8+ years of direct ATM domain experience. Proven experience within ATM delivery, support and operational environments. Strong technical delivery leadership experience within a banking or financial services environment. Proven ability to build high-performing technical delivery teams through coaching, mentoring, capability development, succession planning and career growth initiatives. Experience leading technical teams in an agile delivery environment, including translating strategic roadmaps into delivery plans, decomposing prioritised features into team epics and user stories, forecasting delivery, managing dependencies and tracking execution. Experience managing critical production systems and high-availability platforms. Production resilience & Security (ie. Incident Management, Root cause analysis, problem management, disaster recovery, performance analysis and optimisation, production monitoring, ATM security Principles, Encryption concepts, PCI DSS and PCI Pin standards) Technology Engineering & Integration Proficiency in programming and scripting languages appropriate to the technology environment API Integrations Enterprise Integration Patterns Architecture Governance Secure Coding Practices CI/CD Principles Technical Design Reviews and Code Reviews Critical technical expertise: ATM Technologies ATM transaction lifecycle ATM application architecture Device integrations ATM deployment and estate management Production support and device availability Experience with established ATM manufacturer platforms; NCR SelfServ and Diebold Nixdorf are preferred, while experience with GRG, Hyosung or other enterprise ATM estates will also be considered. Terminal Applications & Device Platforms: NCR AANDC / NDC / NDCe Diebold Agilis / VCP Self-service banking platforms ATM, cash recycler, cash deposit and assisted-service solutions Other vendor terminal application platforms Postilion (Essential): Experience with: Postilion ATM Switching Terminal Drivers ATM Application Integration ISO8583 Messaging Routing and Transaction Flows Transaction Debugging Postilion Configuration Experience with Postilion ATM App and/or Postilion SDK Development will be highly advantageous. Delivery & Planning Leadership Translation of the Product Head's strategic roadmap into executable delivery plans, milestones, release forecasts and team-level priorities Practical application of agile methodologies, including Scrum, Kanban and scaled agile practices where appropriate Release planning, forecasting and delivery tracking Working from the Product Head's prioritised backlog and partnering with the team to decompose business features into delivery-ready team epics and progressively refined user stories Dependency, risk and issue management Capacity and resource planning Vendor and cross-functional delivery coordination Stakeholder management and executive reporting Advantageous experience: NCR NDCe development and Builder experience Multi-vendor ATM environments (NCR, Diebold, GRG, Hyosung) Digital and omnichannel banking platforms API and event-driven architecture Kafka and event streaming Cash recycler and deposit automation solutions Azure, Kubernetes, DevSecOps and modern cloud engineering practices Qualifications (Minimum) Bachelor's Degree in Commerce or Information Technology - Computer Science Qualifications (Ideal or Preferred) Honours Degree in Commerce or Information Technology - Computer Science What's in it for you? Lead technology that supports one of the bank's most important customer channels. Influence strategic technology decisions and long-term platform direction. Work with complex, large-scale, business-critical systems. Lead highly skilled technical delivery teams and strengthen capability across the cash-devices environment. Drive modernisation initiatives across ATM, digital and engineering platforms. Gain exposure to leading ATM technologies, switching platforms and vendor ecosystems. Join a culture that values innovation, ownership, collaboration and continuous improvement.

5 days ago

Head Of Information Systems

GoldenRule

Cape Town, south-africa

Default

Job DescriptionThe position leads the Business Analysis, Systems Analysis, Data Delivery, Helpdesk, Testing and Desktop Support functions. The role combines insurance domain knowledge, business analysis, technical architecture and vendor management expertise. It serves as a key link between business and technology, ensuring IT solutions support strategic objectives, operational efficiency and service excellence. Responsibilities IT Strategy and Business Alignment Develop and execute short- and long-term IT strategy aligned to business objectives and the Group's strategic direction. Advise MANCO and business leadership on technology opportunities, risks and investment decisions. Identify opportunities to improve efficiency, customer experience, automation and data-driven decision-making. Lead the design, implementation and continuous improvement of scalable, secure and efficient technology solutions. Oversee software development, systems integration and enterprise technology initiatives. Ensure technology solutions deliver business value and maintain architecture, design and development standards. Ensure availability, stability, performance and resilience of business systems and infrastructure. Oversee incident management, service delivery and production support. Drive continuous improvement in system reliability, service quality and operational efficiency. Establish and maintain data governance frameworks, standards and controls. Oversee data architecture, quality, reporting and information management. Support data and analytics for decision-making and regulatory reporting, while protecting information integrity, confidentiality and availability. Maintain executive oversight of cyber security, information security and technology risk. Ensure disaster recovery and backup capabilities remain effective and fit for purpose. Lead technology risk assessments and mitigation, ensuring compliance with regulatory, governance and security requirements. Manage the IT budget and ensure effective utilisation of technology investments. Oversee technology vendors, service providers and outsourced partners. Negotiate and monitor service agreements to ensure quality, value and risk management. Lead, develop and mentor the Information Technology team. Build organisational capability through succession planning, coaching and skills development. Foster a culture of accountability, innovation, collaboration and continuous improvement. Participate in MANCO and contribute to business strategy and decision-making. Report on technology performance, key risks, project delivery and strategic initiatives. Maintain IT governance, policies and standards, and ensure audit, risk and compliance obligations are addressed. Bachelors degree in Information Systems or related field Minimum of five (5) years’ experience in a similar role Experience managing a complex environment with a strong focus on automation and system integrations Demonstrated experience engaging and presenting at MANCO and EXCO level Strong vendor and service provider management experience Experience managing technology vendors, outsourcing arrangements and service delivery agreements Experience leading enterprise technology delivery and system integration initiatives Experience implementing and managing cyber security, disaster recovery and business continuity capabilities Experience establishing data governance, information management and reporting frameworks Experience managing IT budgets, technology investments and cost optimisation initiatives Experience operating within regulated financial services environments Experience leading and developing multidisciplinary technology teams Strong analytical skills and problem-solving skills Strong technical skills with a solid understating of infrastructure and integrations Solid experience of working within a cloud environment Ability to analyse complex problems spanning multiple areas/system Driven to implement efficiencies Ability to deal with and influence stakeholders at MANCO/ EXCO level Determined and persistent / ability to perform well under pressure Self-motivated Ability to work effectively as part of a team Desired Skills: Systems Analysis Complex Problem Solving Programming/configuration Critical Thinking Time Management

13 days ago