- As a Product Manager you will accelerate Flash's business outcomes by setting a clear product direction, enabling highperforming product teams, and ensuring that product investments consistently deliver measurable customer, commercial, and operational impact.
- This role exists to create clarity, alignment, and leverage across Flash's product organisationbalancing strategic vision with execution excellence while building strong, empowered product leadership capability.
Role Scope & Decision Authority
The Lead Product Manager operates at a leadership level with accountability for:
- Defining product strategy and investment priorities across multiple product areas
- Establishing how product decisions are made, measured, and communicated
- Acting as the final escalation point for priority, tradeoff, and sequencing decisions
- Enabling PMs to operate autonomously within a clear strategic and commercial framework
- Lead strategic research initiatives
- Define and continuously evolve the overarching product vision aligned to Flash's business strategy
- Establish prioritisation frameworks across the product portfolio
- Own strategic product roadmaps, ensuring initiatives link directly to business and customer outcomes
- Decide on major product trade offs where customer value, revenue, risk, and regulatory constraints intersect
Product Team Effectiveness & Talent Development
- Build, lead, and sustain a strong community of Product Managers
- Coach PMs on product judgement, stakeholder influence, and operating effectively under ambiguity
- Set clear expectations for discovery quality, problem definition, and outcome-based delivery
- Actively develop talent pipelines, succession plans, and career pathways within product
Operating Model & Ways of Working
- Establish and evolve a consistent product operating model across Flash
- Improve how strategy translates into execution through clear rituals, metrics, and decision forums
- Ensure alignment between product, engineering, data, compliance, marketing, and commercial teams
- Identify and remove systemic friction that slows delivery or erodes product quality
Product Performance & Outcomes
- Define success metrics for product initiatives that balance customer, financial, and operational impact
- Use data and insight to evaluate performance, stop low value work, and double down on high impact areas
- Lead product pivots or scaling decisions informed by evidence rather than opinion
- Ensure product performance reviews focus on learning, impact, and continuous improvement
Stakeholder & Executive Partnership
- Build strong, trust based relationships with executive and senior functional leaders
- Clearly communicate product strategy, progress, risks, and trade offs to non product audiences
- Represent product at senior leadership forums, shaping direction rather than reacting to it
- Partner with compliance and risk leadership to ensure regulatory requirements are embeddednot bolted on
Culture, Values & Leadership
- Role model Flash values through decision making, communication, and team leadership
- Create an environment of psychological safety, accountability, and ownership
- Champion a culture of experimentation, learning, and customer obsession
- Lead strategic research initiatives into fintech trends, customer needs, and the competitive landscape
- Implement Research Democratization and Continuous Research across the domains of People, Process, and Impact.
Experience we're looking for
- Bachelor's degree in Business, Finance, Computer Science, Engineering, or a related field or equivalent advanced certification in Product Management
- 8+ years of experience in Product Management
- Demonstrated experience leading multiple products or teams
- Proven experience operating at senior leadership level within complex organisations
- Extensive leadership experience in defining and executing product vision and strategy across large-scale Fintech initiatives.
- Extensive experience and leadership in integrated fintech ecosystems, including mastery of APIs and Swagger, with a proven ability to drive strategic projects and guide cross-functional teams.
- Proven track record in managing end-to-end product lifecycles, with a focus on high-impact business outcomes.
- Deep expertise in South African market analysis, strategic planning, and financial modelling within the Fintech industry.
- Strong ability to align product performance strategies with organisational goals and regulatory requirements.
- Experience in mentoring and guiding PMs, fostering leadership skills, and driving organisational growth.
- Advanced product, leadership, or strategic management training
- Experience within fintech, payments, or regulated environments
- Exposure to large scale platforms, APIs, or ecosystem products.
- Experience in spearheading innovation initiatives and driving digital transformation within a Fintech environment.
- Advanced knowledge of global Fintech trends, emerging technologies, and regulatory landscapes including POPIA, FSCA, FICA, RICA etc
- Proven success in managing complex stakeholder relationships and influencing executive-level decision-making.
- Familiarity with advanced financial technologies and their application in product development.
- Experience in leading cross-functional teams through major product pivots, mergers, or acquisitions.
You'll thrive in the Herd if you have
- Product Strategy & Vision: Sets and communicates a compelling, coherent product direction
- Product Judgement & Decision Making: Makes high quality decisions with incomplete information
- People Leadership: Develops strong, confident product leaders through coaching and feedback
- Influence & Communication: Persuades and aligns senior stakeholders without reliance on authority
- Execution Through Others: Scales impact by enabling teams rather than personal execution
- Analytical Thinking: Uses data to guide priorities, evaluate outcomes, and learn quickly
- Change Leadership: Leads teams through ambiguity, growth, and organisational change
Perks that make your life easier
- Catered lunch four days a week for office-based team members.
- An open coffee bar and snacks.
- Employee Assistance Programme.
- Corporate Social Investment events and opportunities to give back. Free on-site parking
- Access to LinkedIn Learning.
- Social events throughout the year.
- Group risk benefits.