Lead - Change Manager

The successful candidate will be responsible for the following key performance areas:

• Lead the application of the structured change management approach and methodology developed by the Change Management Centre of Excellence (CoE) to address the impact of large-scale strategic programmes and initiatives on people within the SARB.
• Provide input into the ongoing development of the change management framework and leading practice tools, and ensure their consistent and accurate application.
• Influence and participate in key pre-planning activities, leading the integration of change management considerations and impacts on people into the planning of large-scale strategic programmes and initiatives.
• Develop and manage the implementation of change management strategies for assigned strategic programmes and initiatives.
• Lead and manage the diagnosis, design, development, integration, implementation and assessment of change management plans and deliverables aligned with programme and initiative plans.
• Conduct programme-level readiness, change impact and training needs assessments. Analyse and interpret the results, prepare reports and recommendations, and execute approved interventions to support stakeholder decision-making.
• Lead the development and implementation of stakeholder engagement, communication, leadership alignment and resistance management plans for programmes and initiatives.
• Lead the identification of change-related risks and the development and implementation of appropriate mitigation plans for programmes and initiatives.
• Lead and manage the development and implementation of appropriate training strategies and plans.
• Assess training effectiveness and recommend interventions to embed adoption across programmes and initiatives.
• Prioritise the delivery of change initiatives and plans to manage change saturation, collision points, risks and dependencies across programmes and initiatives.
• Develop analytical and integrated change management reports, define goals and metrics, and provide recommendations to guide, advise and influence decision-making.
• Design, manage and maintain a measurement system that tracks readiness, adoption, utilisation, proficiency and sustainability for individual changes.
• Coach executives, managers and teams through change, and connect relevant parties and business stakeholders across programmes and initiatives.
• Lead the development and communication of post-implementation change and sustainability approaches for programmes and initiatives.
• Lead, coordinate and support the development and performance of change teams assigned to programmes and initiatives.

Qualifications

To be considered for this position, candidates must be in possession of:

• a minimum of an Honours degree in Human Science or Business, or an equivalent qualification; and
• a minimum of eight to 10 years of relevant experience in organisational change management, organisational development or transformation, including change analytics and strategic reporting, with demonstrated experience in leading change for large-scale strategic programmes or initiatives.

Additional requirements include:

knowledge of and skill in:

• continuous improvement;
• industry, organisational and business awareness;
• continuous learning and/or professional development;
• project compliance management;
• organisational and programme change management;
• project planning;
• training strategy, development, coordination and facilitation;
• communication management;
• stakeholder management; and