Key Duties & Responsibilities
Key Duties & Responsibilities
Record customer complaints, compliments, and associated responses.
Promote a positive corporate image of KVB.
Post content on the website and social media platforms under supervision.
Collect and collate comments from across the Board’s social media platforms.
Provide support for graphic design of promotional and IEC materials, reports, and documents.
Process information from the customer care desk under supervision.Person SpecificationFor appointment to this grade, a candidate must have:
Person Specification
Bachelor’s degree in Communications, Journalism, English Literature, Public Administration, Public Relations, or any other relevant qualification from a recognized institution.