Key Duties & ResponsibilitiesDuties and responsibilities at this level will involve:
Key Duties & Responsibilities
Ensuring efficient and proper organization and management of hospitality services.
Carrying out onthejob training of staff.
Supervising staff.
Monitoring staff performance.
Ensuring conformity with set standards.
Appraising staff.
Reviewing menus.
Carrying out training needs assessment yearly.
Participating in budgeting.
Ensuring use of standard operating procedures.Person SpecificationFor appointment to this grade, a candidate must have:
Person Specification
Diploma in any of the following disciplines: Hotel Management, Housekeeping and Front Office Management, Housekeeping and Laundry Operations, Hospitality Management, or a related qualification from a recognized institution.